Customer Services Specialist/PRN

ESSENTIAL RESPONSIBILITIES/COMPETENCIES @R=at risk for exposure to blood borne pathogens

1. Register daily patients/clients.

2. Schedule patient appointments.

3. Perform medical records functions.

4. Process daily referrals.

5. Provide exceptional customer service for guests; patients, families, customers, and colleagues.

6. Exhibit organizational and time management skills.

7. Maintain current knowledge of the needs, functions and operations of office equipment and other systems.

NON-ESSENTIAL RESPONSIBILITIES/COMPETENCIES @R=at risk for exposure to blood borne pathogens

1. Demonstrate willingness to cover for other staff when necessary.

2. Willingly perform other related duties as assigned or requested

3. Participate in professional growth and development

4. Participate in hospital/staff meetings as assigned

LOURDES HEALTH NETWORK REQUIRED RESPONSIBILITIES/COMPETENCIES

1. Is responsible for becoming knowledgeable and compliant with Department, Hospital, Fire/Safety/ Disaster, Educational requirements and Personnel Policies.

2. Follow the Corporate Compliance Program and maintains confidentiality standard.

3. Demonstrate support and adherence to the Mission and Values Statement of the Sisters of St. Joseph of Carondelet as an agent of the Network.

4. Participate and support the Continuous Quality Improvement process and provides optimum customer service.

5. Is responsible for development and implementation of self-management skills.

$16.28- $20.34

*This is designated as a safety-sensitive position*

Benefits:  

Medical Insurance: PPO, HRA, HDHP offered through Blue Cross Blue Shield

Dental Insurance: Offered through Delta Dental

Vision Insurance: Offered through VSP

Free EAP (Employee Assistance Program) 

Paid Time Off (Up to 25 days a year or 200 hours)

Employer Paid Short-Term and Long-Term Disability

Coverage options for Medical, Dental and Vision include: Employee, Employee & Spouse/Domestic Partner, Employee & Child, Family

Voluntary Benefits: 

Health Savings Account

Flex Spending Account: Medical & Dependent

Voluntary Life: including Employee, Spouse/Domestic Partner, and Child

Critical Illness: including Employee & Spouse/Domestic Partner

Hospital Indemnity

Accident Coverage

Identity Theft Protection

Legal Aid

401(k)