Concierge/Safety

Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who see it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland, Orange, Dutchess, Ulster, Sullivan, Columbia and Westchester County. Sun River Health is currently seeking a full-time Concierge/Safety to join our team in our Patchogue, NY site.

A Concierge/ Safety is responsible for providing patient centered care and facilitating patient access to services in a pleasant, knowledgeable efficient manner, communication with a diverse population using well-developed interpersonal skills. This staff member plays an integral role in the medical care team as the access point for patients to receive care. She/he will perform their job duties in compliance with systems and job specific standards.

Essential Duties and Responsibilities:

Assists with daily reception activities and ensures that all processes needed for patient services are initiated

Communicates effectively with team members and patients on all aspects of service

Distributes materials to patients, including the patient satisfaction cards, patient rights and other appropriate materials.

Assists with patient flow during registration.

Supports staff and patient safety throughout the health center.

Provide safety training and orientation to all staff annually.

Responds to site emergencies and all Sun River Health codes, acts as Fire/Safety Warden.

Minimum Education Requirement: High School diploma/ GED

Minimum Work Related Experience: 2-4 years

Required Specialized Skills and Knowledge: Bilingual in both English and Spanish (orally & written)