Business Support Associate

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place.

Job Description:

• A collaborative and supportive work environment
• A meaningful opportunity to positively impact lives every day
• Competitive compensation packages
• Tuition reimbursement for full-time employees
• Free continuing education opportunities for all team members
• Clear paths for career growth and advancement
• Comprehensive medical, dental, and vision insurance
• 401(K) with employer match

• Generous paid time off, including holidays and family/pet bereavement
• Pet insurance for your furry family members

• Provide exceptional customer service to patients, caregivers, and internal teams
• Answer, route, and manage phone calls with professionalism and empathy
• Assist with caregiver onboarding, training coordination, and administrative support
• Support daily office operations and computer-based tasks
• Maintain accurate records and assist with operational workflows
• Help ensure smooth day-to-day operations so care teams can focus on patient care

• High School Diploma or GED (required)
• 1–2 years of experience in an administrative, business support, or office role
• Bilingual proficiency in Spanish and English (required)

• Proficiency in Microsoft Office and office management systems
• Strong organizational, multitasking, and communication skills
• Detail-oriented, professional, dependable, and able to work independently
• Ability to collaborate effectively in a team environment
• Healthcare or home care experience preferred
• Reliable transportation (occasional travel to other branches may be required)
• Experience with basic technology troubleshooting is a plus

Equal Employment Opportunity: We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruiting@elara.com.

Pay & Benefit Information: Compensation for this role will be determined based on a variety of factors, including qualifications, skills, competencies, and relevant experience. Elara offers a broad range of benefits. Learn more at https://careers.elara.com/us/en/benefits

EVerify: Elara Caring participates in E-Verify after a job offer is accepted and Form I-9 completed.