Area Chief of Staff

The primary purpose and function of the Area Chief of Staff is to lead, develop and manage associate veterinarians in their hospitals to ensure Banfield can attract, develop, engage and retain doctors that will deliver quality care and meet expected hospital performance measures. This position drives the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care). The Area Chief of Staff partners with the Practice Manager (if applicable) to drive the culture and delivery of quality care by the veterinary provider team in their assigned hospitals. Responsibilities include serving as a champion for quality, performing hospital visits and quality audits, developing and coaching associate veterinarians, recruiting and onboarding new doctors, delivering on veterinary quality KPIs, managing medical equipment, ensuring regulatory compliance, and participating in veterinary organizations. The role requires leadership, conflict management, customer focus, and other competencies. Candidates must have a Doctor of Veterinary Medicine degree, veterinary license or eligibility, and 3 years of experience in small animal medicine and surgery. The position may require more than 40 hours per week including weekends and evenings, and involves some travel. The candidate must obtain state controlled substance and federal DEA licenses within 3 months of employment. Banfield is an equal opportunity employer committed to diversity and inclusion.