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The Customer Service Representative is the face (and voice) of our company. You aren't just answering phones or emails; you are solving problems, building trust, and ensuring our customers feel valued. We need someone who is hardworking, tech-savvy, and possesses the grit to thrive in a fast-paced environment.
- Anwer incoming customer calls regarding billing issues, product problems, service questions and general client concerns.
- Maintain high level of professionalism with clients, working to establish a positive rapport with every caller.
- Update customer information in the database.
- All other relevant duties as required.
Qualifications
- 1+ year customer service experience in fast paced environment required.
- Food Industry experience preferred.
- Excellent communication and interpersonal skills.
- Strong knowledge and experience with technology, Excel and Microsoft Word.
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