Service Administrator- Compliance

Job Responsibilities include but are not limited to:  

• Work in Compliance Engine and multiple portals to upload and verify inspections

• Work with various Fire Marshalls for inspection submissions, by phone, email and in- person

• Oversee the compliance for the Houston and other growing offices

• Point of Contact for reporting inspection tags and maintaining records

• Work with the internal Service and Inspection team to gain information to present clear resolutions to any concerns

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Additional Duties 

• Answer phones – back-up on phones and designated days to cover receptionist lunch break 

• Backup for other Admin(s), as needed 

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Knowledge: 

• High school diploma is required 

• Bachelor’s Degree is preferred 

Work Experience:  

• Safety and Compliance experience within the fire protection industry highly preferred

• Customer Service Experience, both internally and externally

• Experienced in Compliance Engine or similiar portal for submissions highly preferred

• Following the process and procedure experience, or revising experience 

Skills and Competencies: 

• Excellent written and verbal communication skills 

• Ability to follow verbal and written instructions 

• Detail oriented with excellent organization skills 

• Ability to effectively utilize computers and software including Microsoft Office Suite, Computer Ease and other software required by the Company 

• Ability to maintain accurate and auditable records 

• Ability to work in a fast-paced service/construction team environment 

• Attention to detail with emphasis on accuracy and quality 

• Ability to prioritize work to balance multiple projects and deadlines 

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