Supervisor I

About Company:

At Camino Real Community Services, we know that life can sometimes feel heavier than we ever expected. We have built a team of talented, caring, experienced care providers who provide a place of comfort. We are dedicated to walking beside those who may be experiencing moment of worry, sadness, or uncertainty. We are a caring and knowledgeable team dedicated to walking beside individuals and families when they may be experiencing some of life's hardest seasons, including natural disasters or acts of violence. 

The Community Supports Supervisor position is a critical role responsible for overseeing daily operations within a designated team of part time staff to ensure efficiency, quality, and compliance with organizational standards. This role involves coordinating team activities, managing workflow, and providing guidance and support to team members to achieve departmental goals. The Community Supports Supervisor acts as a liaison between management and staff, ensures that services to individuals diagnosed with intellectual disabilities receive assistance with activities of daily living and transportation services as needed.  This position will also carry a caseload and attending interdisciplinary meetings as required.  The Community Supports Supervisor will facilitating communication and fostering a positive work environment and assist the work center staff as needed. Additionally, this position requires monitoring performance metrics, ensure staff are current with their required training modules, identifying areas for improvement, and implementing corrective actions as needed. Ultimately, the Community Supports Supervisor ensures that operational objectives are met while promoting professional development and maintaining high standards of service delivery.

Minimum Qualifications:

• High school diploma or equivalent; associate degree.
• Minimum of 2 years related work experience
• Must posses a valid driver's license with acceptable driving record.
• Basic proficiency with computer applications such as Microsoft Office Suite.

Preferred Qualifications:

• Bilingual in English and Spanish
• Two or more years of supervisory experience.

Responsibilities:

• Supervise and coordinate the daily activities of team members to meet operational targets and deadlines.
• Provide coaching, training, and performance feedback to staff to enhance productivity and professional growth.
• Monitor workflow and optimize efficiency and address any operational challenges promptly.
• Ensure compliance with company policies, safety regulations, and quality standards within the team.
• Prepare and maintain reports on team performance, attendance, and accurate timekeeping.
• Facilitate effective communication between team members and upper management to support organizational goals.
• Assist in the recruitment, onboarding, and development of new employees within the team.

Skills:

The required skills enable the Community Supports Supervisor to effectively manage team dynamics, prioritize tasks, and ensure operational goals are met consistently. Strong communication skills are essential for providing clear instructions, delivering constructive feedback, and facilitating collaboration among team members and management. Organizational skills help in scheduling of services, resource allocation, and maintaining accurate timekeeping of staff hours, which are critical for smooth daily operations. Preferred skills such as familiarity with performance management systems to allow the supervisor to analyze team performance data and implement strategies that enhance productivity. Leadership and coaching abilities are applied daily to motivate staff, resolve conflicts, and foster a positive and productive work environment.