Business Development Representative

Join Claim.MD: Simplifying Healthcare Through Innovation and Compassion

Claim.MD is a leading national electronic healthcare clearinghouse, supporting thousands of providers, payers, and software vendors across the country. Our mission is to simplify and optimize the flow of medical claims and related data, enabling healthcare organizations to operate more efficiently and deliver better patient outcomes. We are dedicated to streamlining healthcare transactions and improving operational efficiency for our users. Driven by a strong commitment to innovation and excellence, we seek individuals who are passionate about making a tangible difference in the healthcare industry.

Why You Will Love Working Here 

• Collaborative Culture: Work alongside a team that values open communication, mutual respect, and shared success. 
• Growth Opportunities: We invest in your professional development, offering training and pathways to advance your career. 
• Flexible Work Environment: Enjoy the benefits of a work-from-home environment that supports work-life balance. 
• Meaningful Impact: Contribute to a product that directly improves the efficiency of healthcare providers nationwide. 

What We Offer: 

• Compensation Range - $25.00 - $28.85 per standard hour worked, based on experience and geographic location. Final compensation will be determined in accordance with state-specific pay transparency requirements. 
• Comprehensive Benefits Package - Including health, dental, and vision coverage, as well as retirement savings plan. 
• Internet Reimbursement - Up to $100 per month for high-speed internet required for the role. 
• Career Growth and Development - Opportunities for skill-building, advancement, and continuous learning. 
• Work-Life Balance - Flexible schedules and a supportive, collaborative work environment
• Inclusive Company Culture - A commitment to diversity, equity, and inclusion in all our practices. 
• Employee Wellness - Programs and resources focused on your overall well-being, including mental and physical health support. 
• Work Remotely - Opportunity to work remotely. 
• Paid-Time Off - Up to ten days of paid time off, in addition to a generous holiday schedule, to support your work-life balance and personal well-being.

About the Role 

The Business Development Representative is an early-career, non-exempt sales role responsible for pipeline development, lead qualification, and early-stage client engagement. Operating under general guidance from the Sales Manager and in close coordination with Account Executives, this role supports Claim.MD’s sales pipeline by evaluating lead potential, conducting initial discovery, preparing and delivering product demonstrations, and recommending next-step actions that align with organizational sales strategy.

The Business Development Representative role is designed to strengthen conversion quality and sales process efficiency by ensuring that opportunities entering the pipeline are appropriately qualified, informed, and prepared for advanced consultative engagement. While the Business Development Representative applies analytical and consultative judgment, the role does not own deal governance, pricing authority, contract negotiation, or final sales decisions.

This position plays a critical role in delivering informed, compliant, and timely engagement to prospective clients, supporting Claim.MD’s mission to improve healthcare data accuracy and client experience.

Essential Functions and Responsibilities: 

The following duties are considered essential to the successful performance of this position. These tasks are central to supporting Claim.MD’s users, maintaining compliance, and ensuring operational continuity. 

• Pipeline Development and Lead Qualification
  • Conduct outbound and inbound outreach to prospective clients using established messaging and engagement strategies.
  • Evaluate lead quality through structured discovery conversations to assess basic fit, readiness, and interest.
  • Apply defined qualification criteria to determine whether opportunities should advance, be nurtured, or be disqualified.
  • Document discovery findings, risks, and next-step recommendations clearly and accurately in CRM.
• Early-Stage Client Engagement and Demonstrations
  • Prepare and deliver introductory product demonstrations aligned to defined demo standards and client needs.
  • Answer general product, workflow, and service questions within approved knowledge scope; escalate complex or non-standard inquiries.
  • Support prospective clients in understanding Claim.MD’s value proposition, implementation considerations, and onboarding expectations.
• Sales Process Support and Handoff Readiness
  • Prepare qualified opportunities for handoff to Account Executives by ensuring required information, documentation, and readiness indicators are complete.
  • Collaborate with Account Executives to support smooth transitions from early engagement to advanced consultative stages.
  • Identify and flag potential risks, misalignment, or data gaps prior to escalation.
• Data Integrity and Operational Discipline
  • Maintain accurate, timely, and complete CRM records for all assigned activities and interactions.
  • Follow established workflows, documentation standards, and activity tracking requirements.
  • Support sales reporting accuracy by ensuring early-stage pipeline data reflects reality.
• Cross-Functional Collaboration and Learning
  • Coordinate with Marketing, Sales Operations, and Sales leadership to improve lead quality and messaging effectiveness.
  • Participate in ongoing training, coaching, and skill development to strengthen consultative capability and product knowledge.
  • Contribute observations and insights regarding lead quality, objections, and engagement patterns to support continuous improvement.
• Compliance, Confidentiality, and Professional Conduct
  • Maintain working knowledge of Claim.MD policies, healthcare data sensitivity, and compliance expectations relevant to early sales engagement.
  • Uphold confidentiality, data protection, and ethical communication standards in all prospect interactions.
    

These responsibilities are intended to describe the general nature and level of work performed. It is not an exhaustive list of all responsibilities, duties, and skills required. Claim.MD reserves the right to modify, add, or remove job responsibilities at any time in accordance with business needs and applicable law.

Required Qualifications

• Education:
  • High school diploma or equivalent required.
• Experience: 
  • 1–3 years of experience in sales, customer engagement, business development, or a related role
  • Strong communication and interpersonal skills with the ability to conduct structured discovery conversations
  • Analytical mindset with the ability to assess basic fit and readiness using defined criteria
  • High attention to detail and disciplined documentation practices
  • Comfort operating in a remote, fast-paced environment with clear activity tracking requirements
  • Exposure to SaaS, healthcare technology, or regulated industries
  • Familiarity with CRM tools and sales engagement platforms

Preferred Skills and Competencies: 

• Interest in developing a long-term career in consultative sales or account management
• Spanish fluency or bilingual proficiency

Work Environment and Expectations:

To be considered for this position, applicants must currently reside in the United States and be authorized to work on a full-time basis. Claim.MD is unable to sponsor or take over sponsorship of employment visas at this time. 

Candidates must be willing to submit to a pre-employment background check conducted in accordance with applicable federal, state, and local laws. Employment at Claim.MD is contingent upon the successful completion of this background screening process.

This is a fully remote position working Monday-Friday. 

• Standard working hours align with Mountain Time or Pacific Time with flexibility for personal needs and collaboration across multiple time zones. 
• Employees are expected to work from a quiet, dedicated and secure home workspace (mobile or on-the-go work is not supported for this role). 
• Company-issued desktop equipment will be provided.
• Employees must be able to sit and use a computer and phone for extended periods. 
• Employees are expected to maintain a reliable high-speed internet connection and to be available during core collaboration hours

Claim.MD is committed to creating an accessible and inclusive workplace. In accordance with the Americans with Disabilities Act (ADA), we provide reasonable accommodations to qualified individuals with disabilities. If you require accommodation during any stage of the application for the employment process, please contact Claim.MD’s HR Department. We are happy to provide support to ensure equal opportunities throughout the hiring and onboarding experience.

E-Verify Participation

Claim.MD participates in the federal E-Verify program to confirm the identity and employment eligibility of all newly hired employees. As a participant in E-Verify, Claim.MD will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Claim.MD will not use E-Verify to pre-screen job applicants or to reverify current employees and will not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status during the E-Verify process.

For more information about E-Verify, please visit www.e-verify.gov.

Commitment to Inclusion:

At Claim.MD, we believe in a skills-first approach to recruitment and employment. This means focusing on what you can do and how you can grow, rather than traditional metrics alone. We are committed to adhering to anti-exclusion practices, removing barriers to access, and enhancing opportunities for all individuals based on merit and potential. 

Your skills, experiences, and perspective are valuable - and we want to empower you to make your mark here with us. 

Equal Employment Opportunity

Claim.MD is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected status.

Interested in applying? Submit your application. We look forward to welcoming you!