Restaurant Cafe Manager

• 2+ years of recent café or restaurant management experience
• Proven experience managing and developing a large team (15+ employees, PT and FT) in a café or restaurant setting
• Experience interviewing, hiring, training, and developing staff
• Ability to create, manage, and maintain staff schedules
• Knowledge of restaurant operations and finances
• Mastery of time management and task prioritization in a fast-paced environment
• Exceptional communication skills — direct, clear, and kind
• Hands-on leadership style with a focus on feedback, accountability, and recognition
• Strong hospitality mindset and commitment to service excellence
• Emotional intelligence and people-first leadership
• Proficiency in Excel and Word
• High school diploma or GED required

• 5 days per week (40–45 hours) on site
• Flexible schedule including some evenings (until 7pm), weekends, holidays, and early mornings (6am)
• At least 2–3 floor shifts per week (4–8 hours each)

• Adaptable and positive — you uplift and motivate others
• Team-oriented — you care about the greater good
• Open to feedback and accountability
• Committed to self-improvement and growth
• Emotionally aware and able to stay calm under pressure
• Focused, detail-oriented, and quick to learn
• Tech-comfortable and eager to master café systems
• Able to balance the big picture with day-to-day details

• Experience in the coffee industry
• Food Safety Management Certification

• Oversee all café operations: sales, service, staff, communication, inventory, equipment, and safety
• Uphold Peekskill Coffee’s core values, mission, and policies
• Create and manage staff schedules, time-off requests, and coverage
• Lead hiring, onboarding, training, and retention of team members
• Conduct regular one-on-one check-ins with staff
• Maintain open communication with employees, customers, vendors, and leadership
• Participate in weekly, monthly, and quarterly meetings
• Identify and implement operational improvements proactively
• Review sales and labor reports to guide decision-making
• Manage inventory, purchasing, and vendor relationships
• Handle POS systems (front and back end)
• Prepare weekly reports on sales, labor, waste, and highlights
• Collaborate with Senior Team Leaders to maintain smooth operations
• Demonstrate entrepreneurial problem-solving while following leadership direction

Owner Sunny Cover established the Peekskill Coffee House in 2003. The city was lacking anywhere for the community to gather and meet, not to mention somewhere to get a good cup of coffee. Sunny and her neighbors partnered up and started working on creating such a place and so The Peekskill Coffee House was born. Peekskill warmly embraced this new business. Starting out as just a coffee house, serving only coffee, bagels, and pastries it was an immediate success. The Peekskill Coffee House has since been a cornerstone for the redevelopment of downtown Peekskill and is referred to often as "Peekskill's Living Room."

Sunny took the reins in 2009, buying out her partners, and becoming sole proprietor. The Peekskill Coffee House expanded the menu, at that time, to include paninis and seized the opportunity to further expand in 2012 by introducing crepes, waffles and smoothies.

In 2018, Peekskill Coffee began exploring the potential benefits of roasting our coffee in-house. Starting at a shared roasting facility in Brooklyn, the business gradually transitioned to roasting 100% of its own coffee origins and blends.

Despite the challenges brought about by the COVID-19 pandemic, opportunities were found to expand again in 2021. Two sister companies were incorporated, The Peekskill Coffee Roasting Company (PCRC) and Ryze Collective, These additions, both located in Peekskill, offer more opportunities for those in the coffee industry and provide support for The Peekskill Coffee House as well as other coffee related businesses. PCRC serves as the wholesale coffee division. Ryze Collective Inc. provides a shared roasting facility, allowing support for local small to mid-size coffee professionals to roast and grow their own businesses.

The company's core values have been pivotal to The Peekskill Coffee House's success. This is done through commitment to quality, uniting with employees, being inspired to make changes, encouraging authenticity, always being kind and showing gratitude. Through these shared values the Peekskill Coffee House has been able to foster a caring community and cultivate relationships that have stood the test of time. The trust of our dedicated employees and loyal customers has been essential to our continued success. At The Peekskill Coffee House, we hire individuals who share our values and our passion for community, outstanding customer service and quality.