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ULINE- Customer Service Representative

Uline, Inc.
Posted 6 days ago, valid for 10 days
Location

Pell Lake, WI 53157, US

Salary

$26 - $33 per hour

Contract type

Full Time

Health Insurance
Paid Time Off
Tuition Reimbursement

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Sonic Summary

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  • The Overnight Customer Service Representative position at Uline offers a pay range of $26 to $33 per hour, along with a $4 shift differential and significant growth potential.
  • Candidates are expected to have a high school diploma or equivalent, with prior customer service experience preferred but not mandatory, as training will be provided.
  • Responsibilities include processing customer orders, communicating via phone, email, and chat, and assisting customers with Uline's website.
  • The role offers a flexible schedule of 4-day or 5-day on-site shifts, including weekends, and is based at the Kenosha Branch.
  • Uline provides comprehensive benefits, including health insurance, a 401(k) with employer match, paid time off, and a Tuition Assistance Program.

Customer Service Representative - Overnights

Pay from $26 to $33 per hour with significant growth and earning potential!

Includes $4 Shift Differential

Kenosha Branch

12355 Uline Way, Kenosha, WI 53144

Customer Service is the heartbeat of Uline! As an Overnight Customer Service Representative, you’ll dig into order details to deliver an exceptional experience our customers love. Our company continues to grow, creating new career opportunities and job stability you can count on.

Hours: 4-day or 5-day on-site schedules available, includes weekends.

Position Responsibilities

  • Process customer orders and inquiries in a collaborative call center using world-class technology.

  • Communicate with customers over phone, email and chat.

  • Help customers navigate Uline's website and online ordering.

  • Become a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.

Minimum Requirements

  • High school diploma or equivalent. Bachelor's degree preferred.

  • Prior customer service experience is a plus, but we’ll train you to provide legendary service for our customers!

Benefits

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

Employee Perks

  • CafĂ© featuring affordable daily meal options from local restaurants.

  • On-site fitness center and beautifully maintained walking paths.

  • Best-in-class, clean, modern facilities.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.

Uline is a drug-free workplace.

EEO/AA Employer/Vet/Disabled

#LI-AP3

#LI-IL001

(#IN-KNCSO)




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By applying, a Uline, Inc. account will be created for you. Uline, Inc.'s Privacy Policy will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.