Office Based Program Assistant - SACOT

Summary:  

The Office Based Program Assistant is part of the Substance Abuse Comprehensive Outpatient Treatment (SACOT) team that provides person-centered services addressing a breadth of beneficiary’s needs, helping him or she achieve their personal goals.   

Essential Duties and Responsibilities: 

• Organizing, coordinating, and monitoring all non-clinical operations of the ACT or SACOT Team;
• Managing medical records; 
• Operating and coordinating the management information system; 
• Maintaining accounting and budget records for beneficiary and program expenditures; 
• Entering and tracking team performance and beneficiary outcome data, as well as running reports on such data;
• Providing support to the team by receiving calls and responding to office walk-ins, triaging and coordinating communication between the team and individuals; 
• Actively participating in the daily team meeting, assisting with organizational recordkeeping and scheduling activities;
• Collaborate with ACT or SACOT staff to ensure that beneficiary programs are operating as intended;
• Other duties as assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

• High school diploma, GED, or equivalent;
• Minimum of one year experience in a clinical or clerical setting;
• A combination of education and experience may be acceptable;

Required Skills/Abilities

• Ability to problem solve;
• Excellent communication and organizational skills;
• Demonstrated proficiency with Microsoft Office/Google Workspace applications;
• Ability to empathetically interact with beneficiaries and their families;

Certificates, Licenses, Registrations

• N/A