Lead Sales Associate - Internal

MUST BE 21 YEARS OLD TO APPLY

Summary

Responsible for promoting and selling products, ensuring high levels of customer satisfaction, delivering excellent customer service, and enhancing the customer experience in-store. Keyholder responsible for the ability to open and close the store.

Responsibilities

• Responsible for the proper and accurate use and training of the POS, cash handling, safe audits, and change drops
• Ensures high levels of customer satisfaction through excellent customer service
• Greets and checks in customers in a friendly and welcoming manner
• Assists customers in-store, on the phone, and processes online orders 
• Encourages sales through engagement of customers, suggestive selling, and sharing product knowledge
• Ensures compliance with legal requirements and has a full understanding of the training and compliance binder
• Assists with inventory, including receiving and stocking merchandise
• Upholds the Company policies and procedures and MED compliance standards
• Upholds visual merchandising standards, checking that proper signage, price tickets, marketing materials, etc., are visible and updated
• Responsible for maintaining a clean, neat, and well-stocked store, as well as ensuring general housekeeping duties are upheld 
• Responsible for opening and closing the store as a keyholder
• Support management in training new employees

Requirements and Qualifications

• Sales experience in a retail store environment is preferred, but not required 
• Customer service experience in restaurant, hospitality, and retail 
• Reliable, punctual, dependable, and trustworthy 
• Ability to work in a fast-paced environment
• Ability to work days/nights/weekends/holidays
• High school diploma or equivalent, or GED

Willing and able to submit fingerprints for a Level 2 background screening upon hire

http://www.leg.state.fl.us/Statutes/index.cfm?App_mode=Display_Statute&URL=0400-0499/0435/Sections/0435.04.html

Physical Requirements

• Must be able to lift at least 25 lbs and be able to stand, sit, bend, kneel, crouch, and reach
• Must have reliable transportation to store