Description
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Objectives: 聽Professionally handle E-Commerce set up sheets and ensure that these set ups are executed properly to support customer鈥檚 business. Assist in inventory and pricing maintenance for E-Commerce accounts.聽
Responsibilities:聽
路 Retrieve and organize Assortments posted in SPL by Director of E-Commerce.
路 Validate license restrictions for each league and customer.
路 Update master human PLM file with new logos and products.聽
路 Create Image request form using master human PLM system for each project and request Images for submission to licensing.
路 Formulate each customer鈥檚 set up sheet to pull in all the information needed.
路 Create different set up sheets for each customer with all the information required by them.聽
路 Prepare Mass UPC upload sheet to create UPCs for new set ups.
路 E-mail completed set up sheets with Images to each E-Comm partner.聽
路 Upload attributes and Images to customer鈥檚 portals (Belk, Dillard鈥檚, Follett and Kohls).聽
路 Upload UPCs and product info to GXS catalog for customer鈥檚 that use this catalog.聽
路 Generate Inventory feed for each customer when we receive their SKUs.聽
路 Maintain pricing files for E-Commerce customers when needed.聽
路 Remove discontinued styles/logos from Inventory files.聽
路 Deactivate temporary out of stock Heat Seals that can鈥檛 be converted to embroidery.聽
路 Review fulfillment stage table for orders with errors or out of stock and communicate any cancellations to the customers via e-mail or by logging in to their 3rd party portals.聽
路 Update SPL planner/tracker with statuses for each project.聽
路 Assisting Kris with DTC new item set ups by creating UPCs and loading Inventory.聽
路 Assist with setting up new E-Commerce customers.聽
路 Handle additional duties as position evolves or as assigned. 聽聽聽聽聽聽聽聽聽聽聽聽聽聽
Requirements
聽Qualifications:
- High School Diploma or equivalent (Required)
- Excellent Windows navigation skills聽
- High Level to expert knowledge of Excel
- Proven ability to learn and use computer software
- Minimum of 2 years of customer care needed or related field experience
- Critical to meet deadlines with efficiency and accuracy
- Attention to detail is vital to job performance
- Excellent written and verbal communication skills.聽
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