Food & Beverage Operations Lead - Peoria Sports Complex

Position Title: Food & Beverage Operations Lead - Peoria Sports Complex

Pay Range: $21.00 to $28.00 

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Summary

The Senior Operations Lead is an experienced hourly leadership position responsible for supporting the execution of food and beverage operations.This role serves as a senior resource for Supervisors and frontline team members, helping to ensure exceptional guest experiences, operational excellence, and consistent execution of Levy standards.

Responsibilities

• Lead daily operations in assigned areas, including concessions, premium clubs, suites, catering, or restaurants.
• Ensure operational readiness before, during, and after events.
• Monitor service quality, staffing deployment, and workflow efficiency.
• Ensure Levy hospitality and service standards are consistently executed.

• Provide guidance, coaching, and direction to Supervisors, Leads, and hourly team members.
• Support management in communicating operational priorities and expectations.
• Act as the lead operational contact when managers are engaged elsewhere.

• Respond to guest concerns and assist with service recovery efforts.

• Report operational, guest, or safety concerns to management.

• Assist with shift planning and labor deployment.
• Complete required operational documentation and event reports.

Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team?  We're hiring!  Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

For more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are/
 

Apply to Levy today!

Levy is a member of Compass Group USA

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Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Associates of Levy are offered many fantastic benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program