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Job Overview:
The House Manager is responsible for the overall program and daily operations of a group home serving adults or children with developmental disabilities. This role supervises staff, ensures compliance with policies and regulations, oversees member care, and maintains a structured, supportive environment for residents to thrive.
Administrative Duties:
Staff Supervision & Training
Supervise, coach, and train all direct support staff assigned to the home.
Conduct member orientation for all new hire employees to prepare them for their first shift.
Conduct 1:1 check-ins with staff to measure growth and progress.
Hold staff accountable and provide disciplinary action (CAP) for policy violations.
Hold monthly staff meetings for training, updates, policy review, and coaching.
Develop staff skills in conducting internal audits, error documentation, and incident reporting.
Scheduling & Time Management
Create and post the staffing schedule on ADP two weeks in advance.
Review and approve timecards, unpaid time off requests, and sick time requests weekly.
Maintain overtime within the approved percentage to ensure cost efficiency.
Developing staff schedules to prioritize member/ house needs for continuity of care.Â
Compliance & Reporting
Maintain a house audit score of 90% or higher on a monthly basis.
Complete Fact-Finding Requests and State Corrective Action Plans within the assigned timeline.
Submit incident reports within 24 hours.
Ensure all staff follow agency policies, state-mandated regulations, and protocols at all times.
Financial & Operational Oversight
Submit monthly expense reports and receipts to the Operations Director.
Submit Ramp Receipts within 24 hours of purchase.
Complete and submit Monthly Progress Reports by the 5th of each month.
Maintain member financial ledgers and submit them to the Program Manager by the 10th of each month (if applicable).
Prepare monthly member communication logs and medication binders by the 15th.
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