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Teller/Customer Service Representative

1870 Holdings
Posted 10 days ago, valid for 14 days
Location

Peoria, IL 61601, US

Salary

$28,000 - $33,600 per year

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Contract type

Full Time

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Sonic Summary

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  • The job is located at PSB Peoria in Peoria, IL, and is a full-time position.
  • The salary range for this role is between $15.00 and $20.00 per hour.
  • Candidates are required to have a high school diploma or GED, with a minimum of 1 year of retail customer service experience preferred but not mandatory.
  • Responsibilities include opening and maintaining customer accounts, providing high-level customer service, and educating customers on identity theft and fraud.
  • Basic computer skills, math aptitude, and strong problem-solving abilities are essential for success in this role.

Job DetailsJob Location: PSB PEORIA - PEORIA, IL 61615Position Type: Full TimeSalary Range: $15.00 - $20.00 HourlyInterested in working in a community bank environment that places a high level of value in its employees, customers, and communities we serve? DUTIES & RESPONSIBILITIES •    Demonstrates knowledge and understanding of the new accounts system database by opening, maintaining, and closing customer accounts •    Provides high level customer service in person and via telephone to assist customers with account inquiries and/or concerns •    Builds trust with current and potential customers to understand their product/service needs, and provides solutions that will benefit them •    Educates customers on Identity Theft and Fraud •    Performs Teller responsibilities in accordance with the Teller job description •    Actively reinforces and contributes towards the success of the bank •    Engages and participates in community activities •    Performs other duties as assigned by the leadership team   EDUCATION/WORK EXPERIENCE REQUIREMENTS High school diploma or GED equivalent; a minimum 1-year retail customer service experience preferred but not required; and a minimum 1-year banking experience preferred.   MENTAL & PHYSICAL REQUIREMENTS Ability to sit and stand for extended periods of time, ability to bend, squat, and kneel on occasion, ability to lift 30 lbs. consistently, have the ability to prioritize, analyze and resolve problems, and possess strong time management and organizational skills.   COMPETENCIES Basic computer skills required, math aptitude, strong written and oral presentation skills, attention to detail, problem solving skills, and the ability to handle high pressure situations while maintaining composure.   REQUIRED EDUCATION AND EXPERIENCE •    High school diploma or G.E.D.  College degree is preferred. •    Cash handling experience •    Sales or customer service experienceQualifications




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