Hopes Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

Overview

We are currently expanding our support team and are seeking organized, people-focused individuals to join us as Travel Assistance Specialist. In this role, you will help clients prepare for upcoming vacations by assisting with planning steps, reviewing travel preferences, and helping ensure important itinerary details remain accurate throughout the preparation process.

This opportunity is ideal for individuals who enjoy assisting others, communicating clearly, and learning about leisure destinations such as beach resorts, cruises, guided tours, and international experiences while working within a flexible remote environment. Training resources and ongoing guidance are available to help you succeed from the beginning.

Responsibilities

Assist clients with coordinating travel arrangements including flights, hotels, cruises, and excursions
Review traveler interests to help identify suitable vacation options
Provide helpful planning support during itinerary development
Communicate with clients through email, online messaging platforms, and phone when appropriate
Coordinate reservation confirmations with supplier partners
Maintain organized and accurate itinerary records within internal systems
Stay informed about destination updates, promotions, and travel opportunities
Support clients through multiple stages of their trip preparation timeline

Candidate Qualifications

Interest in travel support services and client coordination activities
Strong written and verbal communication skills
Ability to manage multiple requests while staying organized
Comfortable working independently in a remote workspace
Familiarity with basic computer tools and internet-based systems
Must be at least 18 years of age
Must reside in the United States, United Kingdom, Mexico, Autralia, Spain or other qualifying regions
Previous travel industry experience is not required — structured onboarding is provided

Benefits

Flexible remote schedule
Guided onboarding and ongoing mentorship support
Access to supplier partnerships and coordination resources
Eligibility for travel-related incentives and industry perks

Learn more about this Employer on their Career Site