About Us

Accel Entertainment, Inc. (NYSE: ACEL) is a growing provider of locals-focused gaming and one of the largest terminal operators in the United States, supporting more than 27,000 electronic gaming terminals in over 4,300 third-party local and regional establishments across ten states. Through exclusive long-term contracts, Accel serves licensed non-casino locations including bars, restaurants, convenience stores, truck stops, gaming cafes, and fraternal and veteran establishments. Accel also owns and operates brick and mortar casinos and a racino venue.

Accel provides its local partners with a turnkey, full-service, capital-efficient gaming solution that encompasses manufacturing, content, payments, loyalty, 24/7 customer service, data analysis and reporting, and cash logistics. The Company’s racino, Fairmount Park Casino & Racing, opened in April 2025 and features over 270 electronic gaming machines, food and beverage amenities, a sports book, para-mutuel betting and 55 days of thoroughbred horse racing a year. For more information, please visit www.accelentertainment.com.

Job Description:

SUMMARY

The primary responsibilities of the position include but are not limited to inspecting, cleaning, repairing, troubleshooting, moving, disassembling, reassembling, and preparing gaming, amusement, and ATM equipment for field deployment or decommissioning in accordance with Accel Entertainment and Illinois Gaming Board specifications.

DUTIES AND RESPONSIBILITIES

Ensure quality and integrity of all incoming and outgoing equipment
Moves video gaming terminals (slot machines), Ticket Redemption Machines, Automatic Teller Machines, Amusement Equipment, and associated equipment between transport trucks, warehouse storage, and equipment preparation areas
Able to obtain forklift certification and use non-powered dollies, pallet jacks, and hand trucks
Disassembles obsolete or damaged equipment, then tests and cleans removed parts
Inspects, tests, troubleshoots, cleans, and perform repairs on electronic gaming devices, Ticket Redemption Machines, Automatic Teller Machines, Amusement Equipment, machine parts, and associated equipment
Installs and remove locks on video gaming terminals, Ticket Redemption Machines, Automatic Teller Machines, and Amusement Devices
Identify and troubleshoot all malfunctions to perform necessary repairs of electronic devices and equipment
Identify and communicate inventory needs for equipment to ensure minimal downtime and quick turnaround of product
Observe all safety regulations and report unsafe conditions to management
Follow all department, company, and state policies and procedures
Additional duties may be required, such as oversight on parts, management of any camera related initiatives, and installation of gaming and amusement equipment
Prioritize customer satisfaction and deliver a positive experience to both internal and external customers

QUALIFICATIONS

2 years of electronic technical training preferred
2 years of slot technician/video gaming terminal, ATM, or amusement equipment experience, including installation, maintenance, and repair of electronic systems and equipment preferred
Must demonstrate an ability to understand basic electronic theory and mechanics
Proficient in the use of hand tools, power tools, test equipment, and instruments
Able to operate forklifts and non-powered dollies, pallet jacks, and hand trucks
Excellent written and verbal communication skills
Ability to understand and follow written and verbal instructions
Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow
Ability to work independently and as a member of various teams and committees
Versatility and willingness to work within constantly changing priorities with enthusiasm
At least 21 years of age
Ability to obtain and/or maintain a Terminal Handler’s License from the Illinois Gaming Board

PHYSICAL DEMANDS AND WORK ENVIRONMENT

Frequently required to stand, sit, walk, talk, and hear
Continually required to utilize hand and finger dexterity, including use of a keyboard
Frequently required to lift/push weights up to 1100 pounds
Frequently required to climb, balance, bend, stoop, kneel, or crawl
Specific vision abilities required for this job include close, distance, and peripheral vision, depth perception, and ability to adjust or focus
Exposure to hot and/or humid conditions and moving mechanical parts
Noise level in the work environment is usually moderate

#AEGAMINGRED

Base Pay Range:

$22.00 per hour

This range represents the low and high end of the anticipated base salary range for this position. The base salary will depend on a number of factors such as: qualifications, experience level, and skillset.

Voluntary full-time employment benefits include medical, dental, and vision; life, AD&D, critical illness, and hospital insurance; short and long-term disability; identity/legal protection; as well as access to FSA and HSA accounts. Full and part-time employees are eligible to contribute to traditional and/or Roth 401(k) plans. Our Employee Assistance Program (EAP) offers counseling for a multitude of topics including (but not limited to) mental health, finances, adult care, disability, and grief.

Accel Entertainment is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Learn more about this Employer on their Career Site

Warehouse Technician