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SUMMARY
The Administrator performs daily activities necessary to operate a residential real estate office. The Office Administrator is a professional and personable resource to the Sales Agents and the public. They perform a variety of receptionist and administrative activities. Regular travel to other regional offices may be required.
ESSENTIAL DUTIES AND RESPONSIBILITIES
General Duties Include:
Process listings, sales, and closings that are turned in by the agents in the region
Scan and deposit checks
Use our various computer programs to process listings, sales, and closings for the region
Perform receptionist responsibilities: including greeting visitors, answering incoming calls, scheduling appointments, and providing general information regarding real estate listings
Process incoming and outgoing mail
Assist our Sales Agents with troubleshooting and resolving issues
Assemble listing and buyer packets, as needed
Maintain accurate logs and monthly reports for the office
Monitor office supplies and complete order process when necessary
Maintain organized and accurate files on all work processes
Open and close the office daily per local office instructions (turn on lights and radio, computer monitors, make coffee, straighten office areas, etc.)
Support the managing broker as needed
QUALIFICATIONS
Person should possess the following:
Excellent communications skills
Personable and friendly
Proficient with technology (Microsoft Office, Google products and other back-office software)
Ability to work well under pressure balancing multiple priorities and assignments to meet deadlines
Consistent with follow up and follow through
Strong typing skills
Ability to handle and resolve recurring problems
Must be highly organized
Adaptable to various personalities/situations
EDUCATION and/or EXPERIENCE
Combination of education and experience sufficient to successfully perform the essential duties of the job
LANGUAGE SKILLS
Ability to read and understand documents and to communicate with agents and other staff members in a courteous and professional manner
MATHEMATICAL SKILLS
Basic Accounting knowledge helpful in processing closings, deposits and the monthly billing statements
REASONING ABILITY
Ability to define the problem, establish facts and draw a valid conclusion to solve the problem and plan initiatives
PHYSICAL DEMANDS
Mobility to work in a standard office setting using standard office equipment including:
Stamina to maintain attention to detail despite interruptions
Strength to lift and carry files weighing up to 3 pounds
Vision to read printed materials and a computer screen
Hearing and speech to communicate in person and over the telephone
WORK ENVIRONMENT
Frequently subject to interruptions in a moderate noise level office setting
HOURS
dependent on office
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