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  3. Customer Service Representative (Part-Time)

Customer Service Representative (Part-Time)

Dayton Freight
Posted a month ago, valid for 15 days
Location

Peoria, IL 61612, US

Salary

$18 per hour

Contract type

Part Time

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Sonic Summary

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  • Dayton Freight is seeking Customer Service Representatives for a shift from 8:00 AM to 1:00 PM, Monday to Friday, offering a starting pay of $18.00 per hour, which may vary based on relevant experience.
  • The role involves assisting customers with inquiries related to freight pickup, rate quotes, shipment tracing, and more, while also supporting the Service Center Manager and drivers.
  • Candidates should possess strong skills in Microsoft Office, excellent keyboarding abilities, and experience in fast-paced environments with high call volumes.
  • Exceptional communication and customer service skills are essential, along with a keen attention to detail.
  • The organization offers a stable work environment, opportunities for quick advancement, and a customized training program.

Overview

 

Shift Available: 8:00 AM - 1:00 PM | Monday - Friday

  • Stable and growing organization
  • Competitive weekly pay
  • Quick advancement
  • Customized training program
  • Professional, positive and people-centered work environment
  • Modern facilities

Responsibilities

Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.

  • Assist the Service Center Manager
  • Take and deliver messages for the Service Center Manager and Account Managers
  • Provide assistance to Drivers
  • Prepare bills of lading and delivery receipts
  • Maintain excellent communication with external and internal customers as well as interline companies

May be asked to assist with:

  • Payroll
  • Data entry
  • Freight reports
  • Driver collect reports
  • Billing and filling

Qualifications

  • Skillful in Microsoft Office Programs
  • Excellent keyboarding skills
  • Has worked in a fast paced environment and has excellent attention to detail
  • Experience with handling a high volume of phone calls
  • Exceptional communication and customer service skills

 

Benefits

  • Stable and growing organization
  • Competitive weekly pay
  • Quick advancement
  • Customized training program
  • Professional, positive and people-centered work environment
  • Modern facilities

Shift Available: 8:00 AM - 1:00 PM | Monday - Friday

 

Starting Pay: $18.00/hour.  

Pay does vary depending on relevant industry experience.

Physical Demands

This position requires the ability to perform administrative and clerical tasks in an office and Service Center environment. Duties may include prolonged sitting, standing, walking, light lifting, reaching, and handling office materials or freight-related items, with occasional entry into dock or trailer areas as needed.   * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


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