Cibola Vista is hiring a Full-Time Front Desk Clerk to join our team! In this position, you will ensure every interaction with an owner or guest is a positive and memorable experience from the time they arrive on the property until they depart.

Extraordinary People, Exceptional Benefits:

Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
Recognition Programs and Rewards
Travel Discounts Program
Outstanding Paid Vacation Program and Paid Sick Days
Employee Assistance Program that supports your physical and mental wellbeing
401(k) program with company match
Tuition reimbursement programs
Employee Stock purchase program
Numerous learning and advancement opportunities
And more!

What will I be doing:

Welcoming and greeting Owners and Guests.
Checking Owners and Guests in and out, following all standards and requirements.
Performing all transactions related to an Owner or Guest stay.
Provide Inspired Hospitality and assist owners and guests with special requests to ensure memorable experiences.
Use empowerments to resolve and follow up on owner and guest challenges to Make It Right.
Exemplify our Hilton Values: Hospitality, Integrity, Leadership, Teamwork, Ownership, Now.
Receive housekeeping and maintenance requests or work orders, contact respective departments, and follow up to ensure satisfactory completion.
Prepare and maintain a clean and fully stocked work area.
Responding to Owner and Guest calls, inquiries, and requests in person, via phone and/or via text message.
Other duties as assigned.

What are we looking for:

Proficient English language
Ability to multi-task responsibilities and prioritize duties to meet organizational deadlines and demands.
Minimum 1 Yr Guest Service experience.
Open and flexible availability, including weekends and holidays.

Preferred, but not required:

Front Desk/Guest Services Agent
Credit card transactions
Hospitality experience in a Resort setting
Microsoft Word, Teams, Excel

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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