Patient Access Representative | Nelson Therapy Center

Job DetailsJob Location: Perham Health - Perham, MN 56573Position Type: Full-TimeSalary Range: $18.47 - $25.46 HourlyJob Shift: DayMaking an Impact - Our Commitment, Your Opportunity! At Perham Health, our success is rooted in the strength of our team. We've cultivated a collaborative workplace centered on excellence, compassion, integrity, and respect. Here, you'll discover avenues for personal and professional growth, surrounded by a dedicated and supportive team committed to making a meaningful impact. Additionally, we offer a highly competitive compensation and benefits package designed to enhance your overall well-being. Patient Access Representative Position Details Elevates the patient experience by greeting patients with a warm and welcoming attitude, demonstrating attentiveness to the needs of patients and visitors and providing assistance in a caring and professional manner. Schedules and coordinates appointments; manages and maintains provider schedules for various services including physical therapy, occupational therapy, speech therapy, respiratory therapy, chiropractic, and massage. Collects demographic and financial information from patients, obtains required signatures, and enters the data into the electronic medical record, ensuring the accurate completion of the registration process. Operates the telephone console using a caring and professional demeanor to assist callers. Receives orders and contacts patients to schedule the corresponding appointments. Processes payments, sorts incoming and outgoing mail, and scans documents. Works closely with the patient financial services team on matters related to insurance, prior authorizations, and worker's compensation claims. Ensures referrals are addressed and completed in a timely manner. Addresses and manages work queues within the department as assigned. What You Offer The successful candidate must: Demonstrate a preference for regular interpersonal interactions, engaging face-to-face with patients, visitors, and co-workers. Demonstrate adaptability and the consistent ability to gather timely and accurate data. Demonstrate a high degree of commitment to customer service excellence. Have the ability to juggle multiple tasks concurrently. Possess the capability to rapidly grasp and comprehend new technology and computer systems, including proficiency with the electronic medical record, EPIC. Possess the ability to work effectively in a collaborative team environment. Be a self-starter, take initiative, and demonstrate resourcefulness. Have proficient human relations skills and the capability to respond calmly and efficiently in urgent and emergent situations. Work Schedule Full-time, 64-80 hours per biweekly pay period Monday-Friday; scheduled work hours vary between 7am and 5pm What We Offer People join Perham Health for the opportunities and stay because of the culture. Perham Health offers a healthy work environment that promotes quality in ourselves and those we provide care to. We offer health, dental, and vision insurances, paid time off, retirement plan options, life insurance, long-term disability, an Employee Assistance Program (EAP), scholarship opportunities, funeral/jury duty/military leave, and more. Fuel Your Future at Perham Health - Apply Now! Perham Health is an EEO/AA Employer M/F/Disability/Vet. Reasonable accommodation to access job openings or to apply for a job are available. If you need assistance applying, please call 218-347-1311. Perham Health has a Drug Free Workplace Policy. An accepted offer will require a pre-employment background screening as a condition of employment. Qualifications