Front Office Coordinator

Job DetailsJob Location: Cool Smiles Sub Perris - Perris, CA 92571Position Type: Full TimeSalary Range: $17.00 - $19.00 HourlyTravel Percentage: Up to 50% Job Shift: DayPosition: Bilingual Front Desk Receptionist Company: Cool Smiles Orthodontics Location: Riverside Job Type: Full-time Pay: $17.00-$19.00 per hour (Compensation commensurate with experience) Benefits: 401(k) with matching Health insurance Paid time off Paid holidays Uniform allowance Schedule: Monday to Friday, 8:30 AM to 5:30 PM (Friday 8:00 AM to 5:00 PM) Overview: Are you passionate about making a difference and creating beautiful smiles? Cool Smiles Orthodontics is seeking a dynamic Bilingual Front Desk Receptionist to join our team. As the first point of contact for our patients, you'll play a crucial role in delivering exceptional customer service and ensuring a positive experience for everyone who walks through our doors. Responsibilities: Warmly greet and assist patients upon arrival and dismissal. Address patient inquiries and concerns in accordance with company policies. Manage incoming calls and schedule appointments efficiently. Maintain and update appointment book Confirm appointments and follow up on no-shows or cancellations. Register patients and ensure accurate chart filing Handle cash transactions with precision Maintain cleanliness and organization of the waiting area Support strategic local marketing initiatives to drive brand awareness and patient growth Perform additional duties as assigned by the Office Manager or PDM Required Skills and Qualifications: High school diploma or equivalent Minimum 1 year of experience in a customer service role Fluency in English and Spanish (Bilingual proficiency required) Strong interpersonal skills and ability to connect with diverse individuals. Exceptional multitasking abilities and attention to detail Proficiency in basic computer skills Positive attitude, proactive problem-solving skills, and ability to work effectively under pressure. Working Conditions: Fast-paced environment with frequent patient interaction Opportunities for personal and professional growth Adherence to standard office hours with occasional flexibility required. Join our team and become part of a supportive community dedicated to creating beautiful smiles and positively impacting lives. Apply now to embark on a rewarding career with Cool Smiles Orthodontics! Qualifications