Office Manager

All Star Physical Therapy, a member of the Confluent Health family, is looking for a Full Time Office Manager/Care Coordnator Lead to join our Perris team!  

Job Type: Full-Time 40 Hours (Monday–Friday)
Schedule Need: 8:00 AM–5:00 PM, 8:30 AM–5:30 PM, or 9:00 AM–6:00 PM

Pay Range: $21.00–$25.00 per hour

How All Star PT Supports You:     

• Competitive salary Employee-centric work culture from the top, down!  

• Medical, dental, vision, STD, LTD insurances  

• Generous PTO  

• 401(k) Employer Matching  

• Free Life Insurance  

• Parental Perks!  

• And more!  

• The Care Coordinator Team Lead works under the direct supervision of the Clinic Director or Assistant Director

• Oversee daily front desk operations including patient check-in/check-out, scheduling, referrals, and workflow coordination.

• Deliver excellent customer service in person, by phone, and email while maintaining professionalism and HIPAA compliance.

• Verify insurance, obtain authorizations, collect co-pays/co-insurance, and follow up with patients and insurance as needed.

• Maintain accurate patient records in the EMR system.

• Supervise and support front office staff, assist with training, and ensure responsibilities are completed accurately.

• Coordinate with the Director and Billing team on collections, reporting, and front office operations.

• Maintain front office cleanliness and manage clinic supply inventory.

• Perform other duties as assigned.

Qualifications:
• High School Diploma or equivalent

• 1 year minimum front office experience in a Physical Therapy or Medical office

• 1 year supervisory experience preferred

• Experience with Medical Insurance Verifications and Authorizations. Interest in physical therapy or related medical field
• Understanding of and ability to perform outstanding customer service
• Ability to multi-task
• Ability to follow directions and use sound judgment while performing duties
• Ability to communicate clearly and with a respectful delivery
• Ability to organize time and set priorities appropriately
• Ability to establish rapport and work harmoniously with patients and co-workers
• Willingness to pitch in to do what it takes to best serve our patients!

Amazing Care Coordinator Team Leads Apply Now!