LN Venues, Culinary Kitchen Manager - Brooklyn Bowl Philly

WHO ARE WE? 

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com. 

Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. 

Brooklyn Bowl Philadelphia follows in the footsteps of our original Brooklyn location, noted as “one of the most incredible places on Earth,” by Rolling Stone. Brooklyn Bowl Philadelphia is the ultimate night out, with its groundbreaking integration of premiere music, 24 lanes of bowling, 2 bars, featuring locally crafted beers, and food by the acclaimed Blue Ribbon restaurant group. Brooklyn Bowl Philadelphia is in the heart of the historic Fishtown neighborhood, adjacent to The Fillmore and The Punchline in what has become a burgeoning entertainment district. 

Wearing its homegrown values on its sleeve, Brooklyn Bowl is committed to locally made products, environmental sustainability, and boasts an unprecedented combination of top-flight music, bowling, beer, and food. 

WHO ARE YOU? 

The Executive Chef is responsible for all Food & Beverage operations, related costs, procedures, quality, and all back of house labor percentages & budgets. An effective Executive Chef is able to generate revenue, control costs and lead and develop a team. 

WHAT YOU’LL DO: 

Financial Performance of Department  

• Meet or exceed budgetary expectation 

• Control Food, Beverage and Labor costs 

• Manage Operating Accounts 

• Monitor, maintain and control inventory bi-weekly to Brooklyn Bowl standards 

• Develop menu engineering program to project and monitor trends and predict cost 

Supervision of the Department 

• Ensure proper execution of all corporate mandates, SOP’s, and specifications 

• Assist and support kitchen management in any of their job functions as needed 

• Ensure positive and creative team environment within department 

• Facilitate open communication with the Sous Chefs, supervisors and staff 

• Facilitate proper inter-departmental communications and organization 

• Conduct staff evaluations (training, 90-day, annual).  Set written development and performance goals for all team members and monitor progress 

• Ensure complete and satisfactory on-going staff training per corporate training program 

• Maintain appropriate staffing levels. Recruit and hire staff/supervisors and ensure that hiring/disciplinary/termination standards follow all Brooklyn Bowl guidelines 

• Oversee performance evaluations and raise recommendations to AGM and/or GM 

• Maintain open door policy and build strong professional relationships with staff 

• Make business decisions that are based on information and follow up on efficiently 

• Information is gathered, shared and used appropriately 

• Hold monthly department meetings to ensure proper communication and teamwork 

• Hold individual performance counseling meetings with each Sous Chef and Supervisor on a regular basis 

• Hold weekly Kitchen Manager meetings 

• Ensure adherence to safety guidelines 

Special Events Catering 

• Plan and execute menus for private parties, corporate rentals, VIP receptions, album release events, and other venue-hosted functions. 

• Conduct tastings with event clients and management when needed. 

• Build custom catering packages based on event objectives, budget, and guest count. 

• Coordinate event-day culinary timelines, including prep, setup, service execution, and breakdown. 

• Collaborate with event coordinators, bar staff, and production teams to ensure seamless food service integration with event schedules. 

• Manage buffet setups, passed appetizers, plated service, and other catering formats depending on event needs. 

• Oversee rental equipment requirements (e.g., chafers, service ware, displays) and ensure proper setup and return. 

Build Sales 

• Work with Corporate Food and Beverage to create cost-effective specials and menu changes to achieve maximum sales 

• Ensure that bi-annual Restaurant menu roll-out is executed to specifications 

• Maintain food quality level that provides excellent value and increases guest visit frequency 

• Participate in fundraising events and community appearances to increase Brooklyn Bowl awareness 

Maintain Operation Supplies 

• Ensure that staff has supplies needed to facilitate job 

• Provide staff with proper equipment training when hired 

• Maintain all equipment 

• Organize and plan all events to Brooklyn Bowl specifications 

• Ensure housekeeping standards are compliant with inspection guidelines and Local Health Code 

• Utilize Brooklyn Bowl Back of House tools and systems consistently to use results and data to improve business 

• Brooklyn Bowl specification forms are updated and used to ensure consistency 

Maintenance and Update of Micros, Labor Systems and Crunch Time 

• Enter employee data in system prior to any work is performed 

• Ensure that all employee data is correct in system – job class, current wage data, etc., and that accurate employee file information is maintained 

• Maintain and update menu item counts 

• Audit and enter employee time card adjustment sheets into labor system for accuracy and tracking 

Food 

• Uphold food standards per Brooklyn Bowl specifications. Obtain proper approvals for any changes 

• Monitor food portions and provide recommendations for any necessary revisions to Corporate Food and Beverage 

• Provide quarterly new menu item recommendations 

• Report guest and crew feedback and ensure issue resolution 

• Ensure 100% recipe adherence 

WHAT YOU’LL NEED: 

Required: 

• Minimum 5 years of kitchen management and fine dining cooking experience in leadership role 

• Skilled in cooking, cost controls, management, crew training and development 

• Working knowledge of kitchen and dishwashing procedures 

• Knowledge of food and beverage, labor and product costs 

• High level of catering knowledge (planning and execution of SEO events) 

• Computer savvy – Working knowledge/experience with Excel worksheets, databases, word processing and Micros 

• Ability to run all kitchen operations 

• Able to lift at least 50 lbs. and stand for long periods of time (10 – 12 hours) 

• Tolerant of extreme heat 

• Comfortable working in a fast-paced and loud environment 

Preferred: 

• Knowledge of operations and procedures of a multi-faceted entertainment venue 

THE JOB RESPONSIBILITIES LISTED IN THIS DESCRIPTION DO NOT CONSTITUTE THE TERMS OF ANY AGREEMENT OF EMPLOYMENT. 

EQUAL EMPLOYMENT OPPORTUNITY 

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. 

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. 

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. 

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis. 

HIRING PRACTICES 

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. 

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.