Amazon DSP Dispatcher

Company Description

Timi Logistics Inc – Amazon DSP

Timi Logistics Inc is a proud Amazon Delivery Service Partner (DSP), dedicated to providing reliable, efficient, and high-quality last-mile delivery services. As part of Amazon’s trusted delivery network, we are committed to safety, performance, and customer satisfaction in every package we deliver.

We operate with a strong focus on teamwork, accountability, and continuous improvement, ensuring our drivers and operations team have the support they need to succeed in a fast-paced logistics environment. At Timi Logistics Inc, we value professionalism, growth, and a positive work culture where every team member plays a key role in delivering excellence.

Job Description

Overview
Join our dynamic logistics team as an Amazon DSP Dispatcher, where you'll play a vital role in orchestrating efficient delivery operations for our rapidly growing delivery network. This energetic position offers the opportunity to coordinate freight movement, optimize routes, and ensure timely deliveries through expert dispatching and transportation management. If you thrive in a fast-paced environment, possess excellent communication skills, and have a passion for logistics and analysis, this is your chance to make a significant impact!

Responsibilities

• Coordinate and schedule delivery routes using transportation management systems.
• Utilize GPS and GIS tools to monitor vehicle locations, track shipments, and adjust dispatch plans proactively.
• Communicate effectively with drivers, warehouse teams, and third-party logistics providers (3PL) via multi-line phone systems and other communication platforms.
• Manage freight shipments by verifying shipping & receiving details, updating data entry logs, and ensuring accurate documentation.
• Use analysis skills to troubleshoot dispatch issues, optimize delivery sequences, and improve overall supply chain efficiency.
• Maintain detailed records of dispatch activities, vehicle statuses, and shipment.
• Provide exceptional phone etiquette and clear communication to resolve issues swiftly while maintaining positive relationships with drivers and partners.

Qualifications

Experience

• Proven experience in transportation management, dispatching, or logistics coordination within a supply chain environment.
• Familiarity with GIS, GPS technology, and transportation planning tools.
• Strong analysis skills with the ability to interpret data related to package movement, fleet management, and shipping schedules.
• Knowledge of "load-out" operations including shipping & receiving procedures and fleet management practices.
• Excellent communication skills combined with professional phone etiquette for interacting with drivers, vendors, and internal teams.
• Proficiency in data entry tasks using systems like AS400 or similar enterprise resource planning (ERP) platforms.
• Experience working with multi-line phone systems and handling high-volume communication environments is preferred. Join us as an Amazon DSP Dispatcher where your expertise fuels our delivery success! Your proactive approach will help streamline operations while ensuring our customers receive their packages promptly. We value energetic professionals who are eager to grow within a vibrant logistics community committed to excellence!

Additional Information

Pay: From $25.00 - $27.00 per hour

Benefits:

401(k)

Dental insurance

Health insurance

Paid time off

Parental leave

Tuition reimbursement

Vision insurance

All your information will be kept confidential according to EEO guidelines.