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Ambulatory Care Rep, Full-time, 7:45am- 4:30pm

Temple University Health System
Posted 5 months ago, valid for 15 days
Location

Philadelphia, PA 19102, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • The job is located at 8815 Germantown Avenue Medical Office Building, Suite 36, Philadelphia, PA 19118.
  • It involves managing patient access functions in Ambulatory Care areas, including check-in/check-out, registration, insurance verification, and appointment scheduling.
  • Candidates must have a High School Diploma or equivalent and at least 3 years of experience in a related role, with customer service experience considered.
  • The position requires rotating assignments across service areas, necessitating the learning of specific processes for each situation.
  • Salary details are not provided in the job description.

Office Location: 8815 Germantown Avenue Medical Office Building, Suite 36 Phila., PA 19118

Responsible for all functions related to patient access in all Ambulatory Care areas including, but not limited to, patient check-in/check-out, registration related activities, insurance verification, referral determinations, active account verification, patient demographic entry and verification, scheduling of: new and follow-up appointments, lab and diagnostic services and chemotherapy treatment through direct patient interaction and multiple electronic scheduling worklists. Position requires rotating assignment to all point of service areas within department requiring learning and applying all processes specific to the situation. All activities are completed with adherence to departmental and institutional protocols. Accepts responsibility and accountability for assignment of outpatient functions under the direction of the Manager, Ambulatory Care Operations.

Education
High School Diploma or Equivalent Required

Experience
3 years experience in a related role; related experience in fast-paced, professional, customer service role can be considered in conjunction with healthcare Required

Licenses
 




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