CASE MANAGER

❤️ Help Families Build a Brighter Future

Case Manager

Woodstock Family Center | Philadelphia, PA
Full-Time
DailyPay Available

Looking for More Than Just a Job?

At Resources for Human Development (RHD), we believe every family deserves safe housing, stability, and the opportunity to thrive.

We are seeking a compassionate and dedicated Case Manager to join the team at Woodstock Family Center, an emergency housing program serving single parents, couples, and families with children experiencing homelessness.

As a Case Manager, you will play a critical role in helping families identify barriers, access resources, achieve housing stability, and build pathways toward long-term success. This position is ideal for professionals who are passionate about advocacy, community engagement, and empowering families to reach their goals.

About Woodstock Family Center

Woodstock Family Center (WFC) provides emergency housing and supportive services to families experiencing homelessness in Philadelphia. During their stay, residents focus on achieving permanent housing, increasing employment opportunities, improving health and wellness, strengthening family stability, and connecting with community resources.

Through a person-centered and trauma-informed approach, Woodstock Family Center helps families create sustainable plans for long-term success and independence.

Every day, our staff work alongside residents to provide support, encouragement, and practical resources that help families move from crisis to stability.

Why Join Our Team?

Competitive Pay & Benefits

• Competitive Compensation
• DailyPay – Access Your Earned Wages Before Payday
• Medical, Dental & Vision Insurance
• 401(k) Retirement Plan
• Paid Time Off
• Employee Assistance Program
• Wellness Programs
• Company-Paid Training
• Career Advancement Opportunities

Career Growth & Development

• Professional Development Opportunities
• Ongoing Training Programs
• Leadership Development Opportunities
• Experience Working with Diverse Populations
• Opportunities for Advancement within Human Services

❤️ Meaningful Work That Matters

• Support Families Experiencing Homelessness
• Help Individuals Access Housing and Community Resources
• Advocate for Children and Families
• Promote Stability, Independence, and Recovery
• Make a Lasting Impact in Your Community

What You'll Do

As a Case Manager, you will:

• Serve as part of a multidisciplinary team providing holistic, person-centered services.
• Assist residents in developing individualized recovery, housing, and service plans.
• Support families in identifying goals and overcoming barriers to stability.
• Connect residents to housing resources, employment supports, healthcare providers, educational services, and community programs.
• Maintain relationships with community agencies and referral partners.
• Advocate for residents to ensure access to necessary services and supports.
• Provide community-based case management and resource coordination.
• Monitor progress toward service plan goals and assist with plan updates.
• Complete assessments, case notes, reports, and required documentation in accordance with organizational, licensing, and funding requirements.
• Participate in identifying service gaps and recommending strategies to improve outcomes.
• Ensure access to intensive case management services as required by program standards.
• Perform additional duties as assigned.

Who We're Looking For

You may be a great fit if you are:

✔ Compassionate
✔ Organized
✔ Resourceful
✔ Team-Oriented
✔ Professional
✔ Solution-Focused
✔ Strong Advocate
✔ Committed to Helping Families Succeed

Qualifications

Required

• Bachelor's Degree in Human Services or a related field.
• Minimum of two years of experience providing support to individuals and families in behavioral health, addiction recovery, housing, homeless services, intellectual and developmental disabilities, or related human services programs.
• Valid Driver's License and acceptable driving record.
• Intermediate computer skills.
• Strong verbal and written communication skills.
• Ability to work effectively in community-based environments.
• Ability to work collaboratively while maintaining independent case management responsibilities.

Preferred

• One year of Case Management experience.
• Experience working with individuals and families experiencing homelessness.
• Knowledge of community housing resources and social services.
• Experience within behavioral health, recovery, or family-focused programs.

Schedule

• Full-Time
• Community-Based Position
• Flexible schedule based on resident and program needs
• Participation in after-hours service availability as required by program expectations

Physical Requirements

• Ability to sit, stand, walk, bend, reach, and climb stairs.
• Ability to drive throughout the service delivery area.
• Ability to lift up to 50 pounds occasionally.
• Ability to transport residents to appointments and community resources as needed.
• Ability to perform essential job functions with or without reasonable accommodation.

Apply Today

Some jobs pay the bills.

Some jobs build careers.

This job helps families rebuild their lives.

If you're passionate about helping individuals and families access housing, resources, and opportunities for a brighter future, we encourage you to apply today.

Join Woodstock Family Center and become the reason a family finds hope, stability, and a place to call home.

About Our Organization

Resources for Human Development (RHD) is a national human services organization dedicated to helping individuals and families achieve stability, independence, and improved quality of life through innovative, person-centered services.

Employment for this position is administered through Apis Services, Inc.

Equal Opportunity Employer

Apis Services, Inc., Inperium Inc., and affiliates provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and applicable state and local laws and regulations, including nondiscrimination in hiring and employment.

All employment decisions are made without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, gender identity or expression, disability, genetic information, marital status, pregnancy, childbirth, veteran status, or any other status protected by law. This policy of nondiscrimination and equal employment opportunity extends to every phase and aspect of hiring and employment.