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Customer Service Representative - State Farm Agent Team Member

Chuck Mcaveney - State Farm Agent
Posted 4 months ago, valid for a month
Location

Philadelphia, PA 19102, US

Salary

$40,000 - $50,000 per year

Contract type

Full Time

Paid Time Off

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Sonic Summary

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  • The position is for a Customer Service Representative - State Farm Agent Team Member with Chuck Mcaveney, focusing on exceptional customer experiences.
  • Candidates should have previous customer service experience and strong communication skills, along with the ability to multitask and pay attention to detail.
  • The role involves answering inquiries, assisting with policy changes, processing claims, and maintaining accurate records.
  • The job offers a competitive salary, performance-based bonuses, and opportunities for advancement, along with a flexible schedule and paid time off.
  • Candidates with a strong desire to help others and a sales-minded approach will be particularly well-suited for this position.
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Chuck Mcaveney - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 

RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.



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