Customer Service Representative

Washington Ave Animal Hospital

Philadelphia, PA.

Job description:

Are you an experienced Client Service Representative with a passion for veterinary medicine and a drive to grow professionally? Our dynamic and dedicated team is looking for someone like you!

What We’re Looking For:

Veterinary Med Experience: A solid background in vet med is required.
Weekend Availability: Must be able to work 50% of Saturdays.
Flexible Scheduling: Shifts start as early as 7:00 AM, so reliability and punctuality are essential.
Call Center Experience: Previous experience managing high call volumes is a plus.
Growth-Oriented: We're looking for a candidate who excels in this role and has the ambition to grow into a CSR Lead position.
What You’ll Do:

Be the welcoming face and voice for our clients, ensuring an excellent experience with every interaction.
Handle scheduling, client inquiries, and manage calls effectively while maintaining a positive demeanor.
Handle multiple level platforms for medication refills and appointment requests.
Collaborate with our medical and technical staff to support seamless communication and care.
What We Offer:

A supportive team environment committed to professional development.
Opportunities to advance within our practice.
Competitive compensation and benefits.
If you’re passionate about client care, thrive in a fast-paced environment, and are eager to grow within the veterinary field, we want to hear from you!

Apply today to join our team and be a part of providing exceptional service to pets and their families.

Pay Range: $17.00-$20.00 based on experience

Job Types: Full-time

At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.

Here’s what you can expect when you join our team:

• Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.

• Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.

• Health, dental, vision, life insurance, and mental health resources to support your overall well-being.

• Generous paid time off and holidays, because your personal time matters.

• A supportive, collaborative environment where everyone feels a sense of belonging.

Please note: Any Benefits listed above apply to full-time employees. 

At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.