The Philadelphia office of White and Williams LLP, a large multi-practice law firm, is seeking a Director of Facilities. The Director of Facilities leads the firm's facilities and office services function across its nine office locations.

The successful candidate will bring strategic judgment, hands-on operational leadership, and a service-oriented approach to supporting attorneys, staff, clients, and visitors. This role requires a leader who can manage complex projects, strengthen vendor and team performance, and build trusted relationships across a multi-office professional services environment. EOE/M/F/D/V

Key Responsibilities

Facilities Leadership and Workplace Strategy

• Establish and lead the firmwide facilities and workplace strategy across all office locations.

• Align facilities initiatives with firm priorities, growth plans, long-term space needs, and the evolving workplace experience.

• Serve as a strategic partner to firm leadership on office footprint, utilization, workplace standards, and operational effectiveness.

Real Estate and Capital Projects

• Oversee the firm’s real estate and workplace portfolio, including relocations, expansions, renovations, lease administration, and related capital projects.

• Lead firmwide facilities projects from planning through execution, including space design, buildouts, workplace standards, and project communications.

• Collaborate with brokers, landlords, architects, contractors, and internal stakeholders to deliver projects on time, within budget, and consistent with firm priorities.

Vendor, Contract, and Service Strategy

• Develop and manage the firmwide vendor strategy for facilities, office services, equipment, hospitality, and related operational support.

• Lead negotiations for major contracts, service agreements, equipment providers, and lease-related services.

• Evaluate vendor performance, service quality, cost efficiency, and opportunities for continuous improvement.

Operations and Service Delivery

• Oversee day-to-day facilities operations across all offices, ensuring consistency, reliability, responsiveness, and high service standards.

• Provide leadership oversight for core office services functions, including mailroom, records, conflicts, hospitality, workplace support, and related operational services.

• Refine service delivery models, workflows, and standards to support evolving firm needs and improve the user experience.

Team Leadership and Development

• Lead, support, and develop the facilities and office services team across the firm’s office locations.

• Establish clear roles, performance expectations, accountability measures, and service standards.

• Foster a collaborative, professional, and service-oriented culture that supports attorneys, staff, clients, and visitors.

Financial Management and Planning

• Develop and manage facilities, real estate, operating, and capital budgets.

• Partner with firm leadership on long-term financial planning related to space, leases, projects, and workplace investments.

• Identify and implement opportunities to improve value, control costs, and support sustainable operational performance.

Firmwide Collaboration

• Build strong working relationships with attorneys, administrative leadership, practice groups, and office leaders across all locations.

• Collaborate with Information Services, Accounting, Human Resources, Marketing, and other departments on firmwide initiatives.

• Contribute to projects that enhance workplace experience, operational performance, business continuity, and organizational effectiveness.

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Qualifications

• Ten or more years of progressive experience in facilities, office services, real estate operations, or operational leadership.

• Demonstrated success managing multi-location operations, complex vendor relationships, and significant facilities or workplace projects.

• Strong knowledge of real estate, leasing, capital projects, workplace services, and office operations.

• Proven ability to manage budgets, negotiate contracts, lead cross-functional projects, and deliver operational improvements.

• Excellent communication, judgment, leadership, and relationship-building skills.

Preferred Qualifications

• Experience in a law firm, professional services firm, or similarly complex client-service environment.

• Experience leading workplace strategy, space planning, office relocations, buildouts, or major renovation projects.

• Experience supporting senior leadership in long-term planning, budgeting, and operational decision-making.

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This position is based in Philadelphia, PA, with periodic travel to other White and Williams LLP office locations. The role is well suited for a senior facilities or operations leader who enjoys building strong relationships, improving service delivery, and shaping the workplace environment in a sophisticated professional services setting.

We offer a comprehensive benefits package to employees:

Health, dental, and vision Insurance
401(k) and Firm Match
Vacation, Sick and Personal Time
Pre-Tax Transportation Benefit
Medical Flexible Spending Accounts

Agency / Search Firm Policy

No agencies, headhunters, executive search firms, or other third-party recruiters, please.

We are not accepting unsolicited candidate submissions for this position. Resumes, candidate profiles, blind inquiries, or candidate information submitted by any search firm, staffing agency, recruiter, or other third party without prior written authorization from the Firm's Human Resources Department will be considered unsolicited and will become the property of the Firm.

The Firm will not pay any fees, commissions, or other compensation related to unsolicited submissions, regardless of whether the candidate is ultimately hired. Any agency wishing to represent a candidate must obtain written approval from the Firm before making a submission. This policy applies to all candidate referrals, including blind submissions and inquiries intended to determine candidate interest or suitability.

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