facilities services manager, North Atlantic Region

Now Brewing – facilities services manager #tobeapartner

Candidates will be required to travel within Maryland to support the market needs.

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

FSMs maintain and enhance the Coffeehouse condition across a portfolio of stores. Using teamwork and a supplier network, they optimize investment and budget to enable Operations to deliver The Starbucks Experience while maintaining brand standards. Models and acts in accordance with Starbucks guiding principles.

As a facilities services manager, you will…

• Presents business metrics, status/timelines and KPIs to influence partnership and Operations ownership for condition and quality

• Forecasts, executes and manages tasks for R&M and Facilities Capital investment within budget tolerance aligned with Store condition for areas of responsibility and executes SOX compliance tasks

• Manages supplier performance to optimize cost, service, and meet financial targets for their assigned area of responsibility

• Oversee a portfolio of 120+ coffeehouses

• Manage an annual capital plan of $1.0M+

• Manage an expense plan of $2.0M+

We’d love to hear from people with:

• Education: High School diploma or GED or 4 + years of US military experience. Preferred education: Bachelor's degree in facilities or construction management, architecture, or business-related field
• Valid driver’s license
• Basic knowledge of database queries and analysis
• Intermediate knowledge of Microsoft Office Suite applications, particularly Excel and Outlook
• Ability to communicate clearly and concisely, both orally and in writing
• 3+ years of affiliated systems management experience i.e. Work task management program, enterprise data reporting, mobile business applications
• 3+ years of facilities, construction or related mechanical trade, with experience managing service and maintenance vendors 
• 3+ years of capital and expense budget accountability
• 3+ years of project management and preventative maintenance programs
• 3+ years of Retail or restaurant chain operations

Preferred Qualifications

• Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities
• Negotiation skills - Ability to negotiate rates, terms and administer contracts with a supplier network
• Knowledge of general construction
• Knowledge of standard building trades

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools.  Additionally, Starbucks offers 100%25 upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.  You will also have access to backup care and DACA reimbursement.   Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.

*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above.  For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity.  At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

Join us and inspire with every cup. Apply today!

Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
 
Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com or 1(888) 611-2258.