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Job ID: 139651
Direct Hire Patient Access Representative Lead Role in Philadelphia, Pennsylvania
Clinical Magnet, a division of ICON Medical Network, is looking to hire Lead Patient Access Representatives to join our partners’ team near Philadelphia, Pennsylvania. This opportunity to grow within a large, prominent, highly rated hospital system. Great pay, exceptional benefits, student loan repayment programs, and various shifts available!
This is a full-time, DIRECT HIRE opportunity! (not contract)
Responsibilities of the Lead Patient Access Representative:
This is a full-time, DIRECT HIRE opportunity! (not contract)
Responsibilities of the Lead Patient Access Representative:
- Oversees daily patient registration, insurance verification, and financial counseling, ensuring efficient workflow and compliance
- Mentors staff while also providing coaching, monitoring team productivity, quality assurance (QA), and accuracy rates
- Ensures accurate insurance verification, obtains authorizations, counsels patients on financial liability, and manages cash reconciliation.
- Acts as the escalation point for complex patient or insurance issues and handles operational issues when supervisors are unavailable.
Requirements for the Lead Patient Access Representative:
- High school diploma or GED required
- Minimum of 3 years of Patient registration experience required in a physician office/practice, hospital setting, healthcare insurance provider or other healthcare relevant setting
- Strong understanding of medical terminology, health insurance (Medicare/Medicaid), and HIPAA compliance
- Excellent communication, customer service, and computer skills
- Ability to lead teams, solve problems, and work in a fast-paced environment.
- Demonstrates strong verbal and written communication and customer service skills when interacting with staff, patients, families, and leadership
Compensation, Benefits, Schedule for the Lead Patient Access Representative:
- Compensation to be discussed during screening and will be based on years of experience
- Full benefits package (medical/dental/PTO/etc.)
- Tuition assistance
- Various shifts available
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