Description

The Renfrew Center of Philadelphia (Roxborough), PA offers an unmatched opportunity for a Revenue Recovery Specialist. For more than 40 years, The Renfrew Center has been a leader in eating disorder treatment and advocacy, serving patients and families with clinical excellence, compassion, and integrity. We are seeking an exceptional insurance recovery and reimbursement professional to help secure timely and appropriate payment from insurance carriers.

This is not a routine collections role.

We are looking for someone who is intelligent, strategic, relentless, persuasive, and deeply accountable — someone who treats every dollar as if it were their own and understands that reimbursement supports life-changing care.

Our ideal candidate is equal parts diplomat, investigator, negotiator, and closer.

Our commitment to you – We are committed to providing every employee the opportunity for personal and professional development through:

401(k) with company match
Healthcare benefits
Vacation and sick days
Employee referral program
Employee discounts to various stores, amusement parks, events, etc.
Continuing education (CE) programs and training
Advancement opportunities within the organization

Position Responsibilities

Pursue and recover insurance reimbursements for all levels of care as well as patient and family engagement for cost sharing
Manage complex accounts receivable and denied claims
Conduct aggressive yet professional follow-up with insurance companies
Navigate appeals, authorizations, underpayments, and reimbursement disputes
Build productive working relationships with payor representatives
Escalate claims strategically and effectively when necessary
Maintain meticulous documentation and tracking
Collaborate with clinical and administrative teams to support reimbursement efforts
Creates billing statements, sends appeals, when necessary, prepares accounts for collections and handles all correspondences both internal and external
Reduce aging receivables and accelerate collections

Requirements

Qualifications

College degree preferred; Experience in healthcare reimbursement, or related fields helpful.
Proficient in technology platforms including Microsoft Suite required. Experience in insurance portals, CRM, and EHR systems helpful.
Strong negotiation and communication skills
Persistent, resourceful, and highly organized
Comfortable handling conflict professionally and effectively
Strong analytical and problem-solving abilities
Ability to work independently and take full ownership of outcomes
High emotional intelligence and professional maturity

Hours: 40 hours per week Monday through Friday

The Renfrew Center provides cisgender adolescent girls and adult women, transgender, and non-binary individuals with the tools they need to succeed — in recovery and in life. Offering a warm, nurturing environment, Renfrew’s treatment philosophy emphasizes the importance of a collaborative therapeutic relationship, a feminist-relational approach, and the belief that every person needs to actively participate in their own recovery

Learn more about this Employer on their Career Site