Security Field Supervisor - Greater Philadelphia Area

Now Hiring: Field Supervisor (Security Operations)
Company: Colonial Security Services (CSS)
Location: Philadelphia, PA & surrounding areas
Schedule: Rotating (days, nights, weekends, holidays)
Employment Type: Full-Time, Salaried

Position Overview

Colonial Security Services is seeking a reliable, detail-oriented Field Supervisor to oversee security operations, support officers in the field, and ensure all posts are properly staffed and compliant. This is a hands-on leadership role requiring strong communication, problem-solving, and organizational skills.

Key Responsibilities

Field Operations & Reporting

• Conduct site visits and complete Security Officer Inspection Reports
• Train new officers and complete Training Checklists
• Deliver uniforms and document via Uniform Delivery Reports
• Perform daily vehicle inspections and document fleet conditions
• Issue Disciplinary Reports when necessary (uniform violations, attendance issues, etc.)
• Ensure all reports are completed accurately using TrackTik

Dispatch & Scheduling Duties

• Monitor attendance and ensure all officers are clocked in/out properly
• Troubleshoot TrackTik issues and assist officers as needed
• Identify and fill open shifts within a 48-hour window
• Respond to call-outs and coordinate immediate coverage
• Maintain accurate scheduling records and trackers

Emergency Response & Coverage

• Respond to and report dark posts immediately
• Provide temporary coverage when needed and document billable hours
• Communicate all emergencies to management in real-time

Shift Transitions

• Conduct shift change procedures, including equipment and vehicle handoff
• Complete Shift Change Reports
• Ensure all company equipment is accounted for

What We're Looking For

• Prior security, supervisory, or operations experience preferred
• Strong communication and leadership skills
• Ability to multitask and make quick decisions under pressure
• Comfortable using technology (TrackTik, scheduling systems, mobile apps)
• Valid driver's license and ability to travel between sites
• Reliable, professional, and detail-oriented

What to Expect

• Rotating schedule (4–5 days per week)
• Mix of 40–46 hour work weeks depending on operational needs
• Work includes nights, weekends, and holidays
• Occasional extended hours due to emergencies or client needs