Systems Administrator

Job DetailsJob Location: Philadelphia, PA - Philadelphia, PA 19154Job Category: Information TechnologyJob Description – Systems Administrator (mid-level)  Location: Montréal, QC or Philadelphia, PA  Department: IT  Reports to: IT Infrastructure Manager  Works under the guidance of: Lead Systems Administrator / Architect  Position Type: Full-Time  Schedule: Monday–Friday during regular business hours, with the ability to perform administrative duties and maintenance outside business hours as required.  Role Summary  The mid-level Systems Administrator is responsible for the administration, maintenance, and operational support of the organization’s Windows, Active Directory, and Azure environments. This role provides L2/L3 escalation within the Infrastructure and Security team and works under the guidance of the Lead SysAdmin/Architect to ensure stable, secure, and reliable infrastructure operations across North America. The ideal candidate brings strong systems administration experience with solid Azure skills and good networking fundamentals.  Key Responsibilities  Administer and maintain Windows Server, Active Directory, DNS, and DHCP.  Perform daily operational tasks in Azure/Entra, including VM management, VNet/NSG configuration, storage, monitoring, and backups.  Support and troubleshoot issues involving Azure hybrid identity (Entra Connect).  Provide L2/L3 escalation for systems-related incidents and service requests.  Monitor system health, performance, and capacity; apply patches and updates.  Perform backup/restore operations and ensure recovery readiness.  Conduct log analysis and root-cause troubleshooting using Azure Monitor, Log Analytics, and OS-level logs.  Collaborate with other SysAdmins, network, security, web/application, and SQL teams.  Support infrastructure-related components of business applications and peripheral systems (e.g., integrations, printers, and warehouse/RF devices).  Follow standards and direction set by the Lead SysAdmin/Architect.  Document system configurations, procedures, and troubleshooting steps.  Required Skills & Experience  3–6 years of hands‑on experience in a Systems Administrator role, including at least 3 years working with Microsoft Azure in an operational capacity  Strong experience with Windows Server and Active Directory administration (users, groups, OUs, GPO basics, DNS/DHCP).  Solid understanding of networking fundamentals (IP addressing, subnets, routing basics, firewall concepts, DNS).  Operational experience with Microsoft Azure, including:   Virtual Machines  VNets, NSGs, routing basics  Azure Backup  Azure Monitor and basic Log Analytics  Hybrid identity components (Entra Connect)  Microsoft 365 administration (Exchange Online, SharePoint, Teams).  Experience supporting enterprise or mid-sized environments (1000–5000 users preferred).  Strong troubleshooting and analytical abilities, especially log-driven debugging.  Basic PowerShell scripting for administration tasks.  Ability to handle L2/L3 support independently while collaborating with senior team members.    Nice-to-Have Qualifications  Experience with Linux or Unix appliances (bonus only).  Familiarity with Cloudflare concepts (DNS, WAF).  Basic understanding of SQL connectivity troubleshooting.  Experience working in ITIL-driven or structured operational environments.    Competencies  Strong problem-solving and analytical thinking  Effective collaboration and communication  Adaptability and willingness to learn  Attention to detail and adherence to standards  Ability to manage multiple tasks in a dynamic environment    Qualifications