About the Organization

Nationalities Service Center (NSC) serves more than 3,000 immigrants and refugees each year from over 110 countries. We provide comprehensive services in immigration law matters, community transition and integration, access to health and wellness, language proficiency, and job readiness training for immigrants and refugees. NSC’s mission is to welcome and empower immigrants to thrive in our communities and pursue a just future. Our vision is that all immigrants achieve a life of safety and stability, sustainable opportunities, and meaningful community connections.

Position Summary

The Job Developer plays a critical role in supporting newly arrived refugees and immigrants in achieving economic self-sufficiency through employment. This position combines direct, client-centered support with employer engagement and partnership development. The Job Developer works closely with clients to set realistic employment goals, match job opportunities to their skills and qualifications, and guide them through the job search and onboarding process. At the same time, the role involves identifying, developing, and maintaining relationships with employers to expand NSC’s job placement network. This includes aligning employment opportunities with clients’ skills and language levels and addressing any workplace challenges related to cultural or language barriers. Reporting to the Manager of the Employment Team, the Job Developer must demonstrate compassion, proactive outreach, and strong communication skills. The position supports NSC’s Employment Team by ensuring tailored job readiness services, employer collaboration, and compliance with program and funder requirements.

Essential Functions

Cultivate and maintain strong partnerships with employers to create job opportunities for refugees and immigrants, including those with limited English proficiency, through strategic networking, outreach, and participation in hiring events.
Identify and secure employment opportunities aligned with clients’ skills, qualifications, language levels, and career goals, while setting realistic expectations for enrolled clients.
Collaborate with clients to develop individualized career plans, set employment goals, and pursue job upgrades or long-term career advancement.
Provide comprehensive job readiness support, including resume development, interview preparation, job application assistance, and facilitation of job readiness workshops and Job Club.
Use motivational and persuasive techniques to help clients understand the importance of early employment and to support both client engagement and employer buy-in.
Act as a liaison between clients and employers, addressing workplace concerns related to cultural adaptation, language barriers, and job performance.
Accompany clients to job interviews and provide training on transportation logistics and interview preparedness to ensure their confidence and success.
Actively engage in field outreach by visiting new and potential employers, conducting in-person meetings, and maintaining strong relationships with existing partners to meet job placement targets and ensure a steady pipeline of employment opportunities.
Maintain accurate and timely case notes and client records in the database, tracking job placement progress and retention in accordance with funder and program requirements.
Collaborate closely with employment team members and case managers to coordinate services, meet shared program goals, and participate in regular team meetings.
Support the onboarding, supervision, and training of interns to contribute to the growth and effectiveness of the employment team.
Perform other duties as assigned to support evolving program needs and organizational priorities.

Qualifications

Basic understanding of NSC’s mission, vision, values, programs and services.
Ability to effectively use standard office equipment.
Possesses strong interpersonal skills as demonstrated by compassionate, courteous, cordial, cooperative, and professional interaction with diverse groups of co-workers, external business partners, employers and the community.
Strong written and verbal communication skills and effectively communicating with individuals and groups.
Knowledge of basic client management procedures for determining eligibility, assessing needs, identifying resources, making referrals, following up, and documenting client interactions and proactively supporting clients’ pursuit of goals.
Ability to effectively interview and engage a client in appropriate programming.
Ability to effectively conduct one on one advocacy and/or educational presentations.

Experience, Educations, and Licensure

Minimum Experience: 2+ years of Career Coaching or Job Developing experience is preferred. Working within the refugee and immigrant community is a plus. Bilingual skills are preferred, with preference given to Swahili, French and Arabic Languages.

Minimum Education: BA/BS degree from an accredited college or university in a related field of study or 1 + experience in a related field.

Licensure: Valid driver’s license with access to reliable transportation is required.

Working Conditions

The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

This position will be hybrid between NSC’s Center City office and remote work

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee will frequently stand; walk; sit; use hands to finger, handle, or feel objects, tools or equipment; reach with hands and arms; balance; talk or hear. The employee will occasionally climb stairs; stoop; kneel; crouch or crawl; taste or smell.

The employee must occasionally lift and/or move up to 50 pounds.

Operate general office equipment with frequent work at a computer workstation.

Specific vision abilities required by the job include frequent reading and close vision; distance vision; color vision; peripheral vision; depth perception; and the ability to adjust focus.

Commitment to Inclusion Statement

NSC is an equal opportunity employer committed to a policy of non-discrimination in all employment practices and does not discriminate based on race, ethnicity, religion, gender, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, nor any other basis protected under applicable law.

LOCATION AND HOURS This is a temporary full-time, in-person position based in our Philadelphia office with potential for hybrid work as team needs allow. Our regular hours are Monday to Friday, 9:00 am to 5:00 pm, and this position requires working occasional evenings and weekends.

COMPENSATION The salary is $48,000. The benefits package includes generous vacation and sick leave; paid sabbatical leave; early close Fridays; 83% employer-paid health, dental, and vision coverage; short-term disability, long-term disability, life insurance, 403(b) with an employer match.

While Nationalities Service Center is committed to program sustainability, employment is dependent on the continued availability of funding.

HOW TO APPLY
Please submit a cover letter, resume and complete the online application by going to this link - - https://nscphila.org/about-us/careers.

NOTE: The above statements are intended to describe the general nature and level of work performed by an employee in this position. These statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees in this position. Nothing in this position description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Disclaimer

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Learn more about this Employer on their Career Site

Temporary Job Developer (temporary through 9/29/2026)