Visual Merchandiser, Sr. (FT Hourly)

Are you organized and meticulous with an eye for detail? Do you love the theme park lifestyle and take pride in keeping it functioning and profitable? Then we have a job for you! We're looking for an experienced Visual Merchandiser to help us in our warehouse and merchandise departments! Step on up, we'd love to chat with you! 

What you get to do: 

• Reports directly to Product Activation Manager 

• Responsible for monitoring the entire Merchandise department and responding to calls during Manager on Duty shifts 

• Responsible for maintainingaccurate inventory in all Merchandise locations 

• Work withtheMerchandise Admin and location teams to execute accurate in-park and warehouse cycle counts 

• Work with Managers and Park Support team to track new product arrivals and re-orders to ensure timely product release or replenishment 

• Parter with the Product Activation Manager and location teams to execute location refreshes throughout the year 

• Assist with updating all replenishment information before and after location refreshes  

• Assist the Product Activation Manager with the generation and upkeep of location visual guides 

• Partner with the Product Activation Manager and location teams to keep shop window displays updated 

• Responsible for maintaining fixture/merchandiser storage area, and alerting Product Activation Manager of any merchandising needs (new or replacement) 

• Work with Park Support to ensure all product pricing is correct, and with the local Warehouseand park teams for any re-pricing needs 

• Assist the Product Activation Manager with price sign creation, distribution, and upkeep 

• ise Department’s Annual Physical Inventory both in-park and at the Warehouse location 

• pre-inventory prep work and post-inventory reconciliation 

• Assist other departments with product needs such as items for giveaways, incentives, guest recovery, etc. 

• Responsible for all End of Month reporting, and yearly IM&R 

• Assist the Admin team with Mail Order guests and transactions 

• Assist in all Pin Trading preparations and refreshes (pin lanyards, trading boards, Pin Event prep) 

• Assist the Merchandise Leadership team in all department supervisory capacitiesincluding department duty manager responsibilities 

• Oversee the performance of all department team members and leadership while on duty 

• Manage daily department labor to accommodate changing business needs, daily break rotations and daily staffing assignments 

• Resolve all Guest Service matters for the department in a professional and timely manner 

• Provide exemplary service and ensure Merchandise Standards are met consistently 

• Responsible for the training and counseling of team members, assistant supervisors and supervisors while ensuring and complying with all SEA grooming guidelines and employment standards 

• Ensure compliance of Labor Laws with regards to breaks and hours worked per day 

• Establish and maintain a positive atmosphere which ensures the highest level of team member engagement, while supporting and demonstrating exemplary guest service 

• Consistently practice safe work habits including the use of Personal Protection Equipment (PPE) lifting and reporting unsafe situations 

• Support and demonstrate the SEAS 

What it takes to succeed: 

• At least three years of theme park merchandise leadership experience with no significant performance deficiencies within that period. 

• High School Diploma Required 

• Availability that meets the business needs of the position; including ability to work a flexible schedule, to include nights, weekends, and holidays 

• Ability to multi-task in a fast-paced work environment; must be able to work independently 

• Possession of a high level of problem-solving, analytical, verbal and written communication skills 

• Possession of a knowledge of computer programs and databases including Excel, PowerPoint and Outlook required; Knowledge of MMS preferred 

• Ability to push/pull/lift/carry 50 lbs or more on an occasional basis; frequent extensive walking, standing, occasional climbing; work environment varies from indoors in air-conditioned space to outdoor work in all weather conditions (i.e. heat, humidity, rain and cold) 

• Willingness to comply with all grooming standards and SEA employment standards 

• Ability to successfully complete all legal, company and department training requirements to include but not limited to passing required tests and certifications within established timelines 

• Willingness to comply and ensure all team members comply with all SEA grooming guidelines and employment standards