Field Installation Technician - Smart Home Systems

Springboard Automation is the leading provider of luxury home technology to families in the Greater Philadelphia Area. As we expand to new cities, we're seeking a Field Installation Technician with a strong background in hands-on work like construction, carpentry, or electrical installations, coupled with technical know-how in home automation.

In this role, you will be actively installing and maintaining cutting-edge home technology systems for high-end clients, making this job perfect for someone who enjoys both physical, manual labor and solving complex technical challenges. You’ll be part of a dynamic team that works in a variety of residential settings, where each day brings new challenges and opportunities for hands-on work.

Experience & Qualifications:

• Minimum 2 years of physical installation experience with A/V equipment, TVs, speakers, networking equipment, and motorized shades.
• Experience with low-voltage wiring and cable management.
• Proven experience in programming A/V systems and solving installation challenges on-site.
• Experience in construction, carpentry, or electrical work is a plus.
• Knowledge of Lutron, Savant, Sonos, and Wifi networks is a bonus.
• Comfortable working in physically demanding environments, including the ability to:
  • Lift up to 50 pounds.
  • Climb ladders up to 12 feet.
  • Bend, kneel, and perform manual labor for extended periods.
• Available to travel and work at diverse job sites nationwide.
• Strong customer service mindset with excellent communication skills.
• Valid driver’s license required.

Day-to-Day Duties & Responsibilities:

• Physically install TVs, speakers, motorized shades, and other A/V equipment.
• Perform A/V rack builds with precision and attention to detail.
• Conduct low-voltage wiring and other electrical tasks.
• Troubleshoot and resolve technical issues during installation.
• Communicate with clients and builders to ensure the highest quality of service.
• Collaborate with the sales and design teams to deliver projects on time and within scope.

Who We Are:

Springboard Automation helps luxury homeowners realize beautiful possibilities, seamlessly integrating technology into the home. We offer a fun and healthy work environment, competitive pay, a full benefits package including health insurance, 401k match, and plenty of room for continued growth and advancement. Maintaining a great culture and happy customers are our top priorities, and we're looking for positive, professional, results-driven individuals to join our incredible team.

In every aspect of our work, we strive to embody our core values:

• Go Above and Beyond to exceed expectations
• Own the Problem with empowered resolution
• Say it Positive by maintaining optimism in all situations
• Be a Trusted Resource to guide clients to the best solutions
• Maximize Employee Happiness by fostering a fulfilling work-life balance

Think you're the perfect fit? Step up and join our dynamic team for a fulfilling role at the forefront of luxury residential A/V integration.

Pay Range: $26-$39 per hour dependent on experience and additional factors. This is an hourly, non-exempt role.