IT Intern

Penn Lumbermens Mut Ins Co

Posted 2 months ago, valid for 22 days

Philadelphia, PA 19102, US

Competitive

Full Time

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Sonic Summary

The job involves reviewing standard procedures and shadowing help desk staff to resolve low-risk tickets under supervision.
Candidates will be required to review network diagrams, server infrastructure, and backup schedules, as well as document common network support tasks.
Additionally, the role includes reviewing security policies, participating in monitoring activities, and summarizing key controls during tabletop exercises.
The position also requires assisting with account provisioning, observing maintenance activities, and updating documentation while completing supervised administrative tasks.
This position offers a salary of $50,000 and requires 1-2 years of relevant experience.

Description

Review standard procedures, shadow help desk staff, and resolve low-risk tickets under supervision
Review network diagrams, server infrastructure, backup and patch schedules, and document common network support tasks
Review security policies, shadow monitoring activities, participate in a tabletop exercise, and summarize key controls
Assist with account provisioning, observe maintenance activities, update documentation, and complete a supervised administrative task
Review governance documents, attend a change or risk discussion, complete a small improvement project, and present lessons learned with final feedback

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By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.