We are looking for a detail-oriented Booking Support Coordinator to assist with client requests, booking coordination, documentation, and ongoing support. The ideal candidate is dependable, organized, and comfortable managing multiple details in a remote environment.

Key Responsibilities

Gather information regarding client needs and preferences
Research available options and services
Assist with booking and reservation requests
Coordinate accommodations, transportation, activities, and related arrangements
Review booking information for accuracy
Provide confirmations and important updates
Assist with changes and special requests
Maintain organized client and booking records
Follow up when additional information is required
Communicate professionally with clients and service providers

Qualifications

Strong communication and interpersonal skills
Excellent attention to detail
Good organization and time-management abilities
Comfortable researching information online
Ability to prioritize multiple client requests
Comfortable learning online platforms and systems
Reliable and professional
Previous customer service, reservations, hospitality, or coordination experience is helpful

Position Highlights

Fully remote environment
Structured onboarding and training
Ongoing education and development
Access to online tools and professional resources
Team support

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