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Requirements
Fulfillment & Logistics
- Manage incoming inventory and stock organization
- Pick, pack, and prepare equipment for dispatch
- Maintain accurate inventory tracking and reporting
- Oversee end-to-end fulfillment operations
- Ensure operational efficiency and readiness for deployments
Field Support
- Travel to customer sites to install and set up systems
- Configure equipment (EPOS systems, terminals, printers, etc.)
- Provide troubleshooting and technical support during setups
- Deliver a high-quality, professional customer experience on-site
- Ensure installations and support tasks are completed efficiently and to a high standard
Requirements
- Full driving licence
- Experience in fulfillment, logistics, or a similar hands-on role
- Comfortable in a field-based, customer-facing environment
- Strong problem-solving and practical skills
- Good communication skills
- Full, clean driving license and access to a personal vehicle (essential)
- Comfortable working independently and adapting to new environments during site visits
- Willingness to support across different areas of the business as needed
- Ability to take ownership and operate in a fast-paced setting
Desirable (Not Essential)
- Experience with EPOS systems or technical setups
- Basic IT or networking knowledge
- Experience in a startup or hybrid operations role
- Experience in the restaurant or hospitality industry
Benefits
- 33 days fully paid annual leave/vacation days (inclusive of all public holidays).
- Enrollment in the company 401K plan with a 3% employer contribution.
- Healthcare insurance contribution from the business (details provided via TriNet).
- Company-provided laptop.
- $50 per month cellphone expense contribution.
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