Experience Requirements

5+ years of experience in account management, marketing, or related field
Agency experience preferred
Working knowledge of paid media (search, social, programmatic, traditional) preferred
Experience supporting multi-channel campaigns and client relationships

Key Responsibilities

Serve as a day-to-day client contact, managing routine communication, follow-ups, and requests with minimal oversight
Build strong working relationships through consistent, reliable execution and communication
Lead portions of client meetings (status updates, reporting walk-throughs) with support from senior team members
Ensure all client deliverables and requests are clearly communicated and followed through, even as priorities shift

Own execution of project timelines, deliverables, and workflows across assigned workstreams
Maintain and update key account documents (status reports, trackers, timelines) with accuracy
Prioritize and manage multiple concurrent workstreams, ensuring deadlines are met in dynamic environments
Proactively identify risks to timelines or deliverables and escalate when needed
Support budget and scope tracking at a project level
Support tasks and project timelines in project management software (ClickUp)

Begin to connect performance results to campaign strategy and client goals
Contribute to building reports and presentations, including drafting insights and recommendations
Partner with media and analytics teams to ensure data is accurate and actionable

Coordinate with media, creative, and analytics teams to ensure aligned execution across channels
Develop project, creative, and media briefs with increasing independence
Communicate client feedback clearly and ensure it is reflected in deliverables
Help ensure internal teams are aligned on priorities, timelines, and expectations
Bring organization and clarity across teams when multiple inputs, timelines, or priorities are in play

Review deliverables to ensure accuracy, completeness, and alignment with strategy
Ensure feedback and updates are implemented correctly and efficiently
Take ownership of assigned workstreams and ensure high-quality output
Maintain attention to detail while managing a high volume of deliverables and timelines

Continue developing a stronger understanding of marketing strategy, performance metrics, and paid media channels
Demonstrate ability to “connect the dots” between execution and outcomes
Take initiative in identifying improvements and contributing ideas to the team
Actively seek feedback and apply it to improve performance and impact

Strong organizational and project management skills with the ability to manage multiple priorities
Ability to stay organized and effective in fast-paced, evolving environments
Clear and confident communication and presentation skills
Ability to analyze data and identify meaningful insights (with guidance)
Working knowledge of marketing KPIs and performance drivers
Strong attention to detail and accountability for assigned work
Ability to work independently while collaborating across teams
Proactive, solutions-oriented mindset with a calm, problem-solving approach under pressure

You can manage day-to-day account needs independently with minimal oversight
You bring structure and organization to complex or evolving projects
Deliverables are consistently on time, accurate, and well-coordinated
You contribute to performance insights and recommendations, not just reporting
You are beginning to think strategically, understanding the “why” behind the work
Clients and internal teams see you as a reliable and steady partner, even during busy or shifting periods

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