Administrative Assistant

Job DetailsJob Location: Norwood Equipment - Phoenix, AZ 85004Education Level: 2 Year DegreeAre you looking for a fulfilling career with a successful company that is growing and profitable? At Vanguard Truck Centers we invest in our people and recognize that our employees are our greatest assets. We are seeking talent that is driven with a great attitude, has a desire for success, team-oriented and are ultimate leaders. Mission: To lead the industry in consistently meeting or exceeding our customer's expectations in the pursuit of profitable growth. Values: To protect our integrity first To promote ingenuity and challenge everything To develop people To pursue excellence The Company: Our strength is in our people and teamwork. Vanguard Truck Centers owns and operates full service commercial truck centers in the United States. Our unique footprint allows us to provide a diverse range of products and services across many industries, and across the country. Vanguard Truck Centers is a Successful Company that is Growing and Profitable. BENEFITS Competitive salary 401k with employer match (after 3 months of employment) Medical, dental, and vision insurance Employer paid STD and Basic life Optional life and LTD Flexible Spending Account PTO Paid Time Off program Career Advancement Opportunities SUMMARY A Administrative Assistant is needed for a fast-paced work environment to provide administrative support to the all departments. This includes various administrative activities such as processing payments, invoicing, and maintaining inventory levels. Receives callers at the dealership, determines the nature of their business, and directs callers to their destination. Answers basic inquiries, routes incoming calls, takes messages, and provides basic information to all callers. ESSENTIAL DUTIES Greets showroom customers and determines the nature of their visit. Directs customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to a salesperson. Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough message. Communicates with callers and visitors in a professional, friendly, and efficient manner. Communicates messages to the appropriate parties in a timely manner. Types memos, correspondence, reports, and other documents. Assists service customers during the morning and evening service rush whenever possible. Assists with clerical duties as requested. Maintains a professional appearance. Operating as a liaison between the parts and accounting departments, including resolving discrepancies between vendor invoices and warehouse records, freight charges, and similar issues Accurately research discrepancies in the parts inventory system, including communication with parts management and warehouse managers, coordination with accounts payable personnel, and others within the company Providing proper accounting/coding for parts and freight invoices Maintaining accurate records of details performed Additional responsibilities as needed Qualifications Detail oriented, highly organized, and motivated to provide great customer service Requires a strong sense of urgency Computer skills and accounting knowledge are required Organized, dependable, and accurate Minimum of 3 years of parts, inventory, and general office experience Industry experience a plus General computer knowledge High School Diploma and college degree preferred Requires good verbal and written skills. Must be able to effectively communicate at all levels of the organization Solid basic math skills needed to price, quote, and manage parts division Basic reasoning ability and good conflict management skills Valid Drivers License Background screening is a mandatory pre-requisite for employment consideration. Vanguard Truck Centers afford equal employment opportunity to all qualified employees and applicants for employment and will prohibit discrimination because of race, color, sex, religion, nation of origin, age, handicap or veteran status.