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Chubb Customer Center Account Executive

Chubb
Posted 21 days ago, valid for 11 days
Location

Phoenix, AZ, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • Chubb is seeking candidates to provide counseling to clients and agents regarding their insurance needs, while identifying coverage gaps and making recommendations.
  • Candidates must effectively navigate multiple systems to resolve client inquiries and policy changes while maintaining performance and quality standards.
  • The position requires a commitment to work Monday through Friday during operational hours from 8 AM to 8 PM EST, with occasional Saturday shifts.
  • A minimum of 2 years of relevant experience is required, and the salary for this role is competitive based on qualifications and experience.
  • Chubb is an equal opportunity employer, committed to compliance with all laws and regulations regarding employment and workplace equality.

MAJOR DUTIES & RESPONSIBILITIES

  • Counsel clients & agents on insurance needs
  • Identify gaps in coverage and make recommendations to address them
  • Effectively navigate multiple systems/applications to research, analyze and resolve client inquires and policy changes
  • Work effectively in a team setting using professional interpersonal and communication skills
  • Maintain performance and quality standards
  • Know and comply to corporate policies, regulatory standards (SOX), internal business processes (PCI) and procedure while processing work and meeting/exceeding service performance and quality standards.
  • Complete assigned work and other duties as assigned
  • Must be willing to work a M-F shift during hours of operation between 8am EST and 8pm EST and the occasional ½ day on a Saturday. 

 

 


Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.



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