Concessions Cashier | Chase Field

Job Summary

Join the excitement of game days and events at the iconic Chase Field, home of the Arizona Diamondbacks! We’re looking for enthusiastic individuals to become part of our Concessions team and help deliver unforgettable experiences to our guests.

• Perform Point-of-Sale system (POS) and cashier duties accurately in timely and efficient manner.
• Take guest orders accurately, ensuring menu items are entered correctly.
• Interact with guests in friendly and professional manner, resolving any complaints or concerns promptly; escalate guest concerns to Supervisor or Stand Lead when necessary.
• Adhere to Levy Payment Integrity Policy or all POS transactions.
• Replenish condiments, beverages, supplies, and maintain a well-stocked and clean service area.
• Assist with food preparation, including cooking and assembling stadium food items.
• Support inventory management by assisting in stocking and organizing supplies and completing daily inventory counts.
• Complete and maintain temperature logs for food safety compliance, ensuring items are stored and served at proper temperatures.
• Serve alcoholic beverages, ensuring compliance with Responsible Alcohol Service policies and procedures.
• Ensure stand area remains clean, organized, and compliant with safety and sanitation requirements.
• Collaborate with Stand Leads and Supervisors to ensure efficient stand operations; contribute to a positive team environment.
• Support stand setup and breakdown, ensuring all equipment, supplies, and food items are ready for service.
• Ensure compliance with all Levy policies, procedures, safety regulations, and Levy Core Signature standards.
• Perform other duties as assigned.

Required Skills:

• Excellent customer service skills; ability to interact professionally and effectively.
• Ability to operate point-of-sale systems and cash-handling experience.
• Ability to assist with food preparation and cooking tasks.
• Ability to multi-task in a fast-paced environment.
• Knowledge of food safety regulations, best practices, and sanitation requirements.
• This position may require the following valid certifications; ServSafe Alcohol Certification, and Maricopa County approved Food Handler certification.
• Flexibility to work evenings, weekends, and holidays as required for stadium events.

Qualifications

• Previous experience in the restaurant and/or sports entertainment industry
• Previous Cashier or customer service experience preferred.

Physical demands:

• Ability to stand and walk for prolonged periods, ranging 6-12 hours, during events or as required by operational demands.
• Must be able to perform physical tasks, including walking, standing, ascending/descending stairs, as necessary.
• Exposure to heat, steam, and cold temperatures within the kitchen environment.
• Ability to lift, push, pull, and carry up to 50 lbs.
• Ability to bend, stoop, and kneel as needed.

• Frequently required to use fingers and hands to type, enter data, or operate equipment