Courtesy Officer

Job DetailsJob Location: Phoenix - Phoenix, AZ 85051Position Type: Full TimeEducation Level: High SchoolJob Category: Real Estate  The Courtesy Officer plays an essential role in maintaining a safe, secure, and welcoming environment within a commercial office or mixed use property. Serving as a front line presence, this position supports daily operations through security monitoring, customer service, and emergency response while helping protect people, property, and the overall tenant experience.   Duties & Responsibilities Conduct routine patrols of the property Monitor security cameras and access points Greet visitors and assist tenants with access or inquiries Respond to security incidents, alarms, and emergencies Escort vendors and unlock authorized areas as needed Document incidents, patrols, and observations Coordinate with property management and emergency responders Qualifications  Education & Training High school diploma or equivalent required Security training or certification preferred First Aid and CPR certification preferred Prior experience in security, customer service, or law enforcement preferred   Knowledge, Skills & Experience Strong customer service and interpersonal skills Basic knowledge of security systems and emergency procedures Ability to remain calm, professional, and observant in high pressure situations Strong attention to detail and written documentation skills Ability to work independently and as part of a team