Customer Service Representative 1

Job Description:  

This position is responsible for reviewing applications for various public assistance programs and determining the eligibility of applicants and recipients for public assistance programs through interactive interviewing and fact gathering; verifying that any application forms have been filled out correctly and checking the information on the forms for accuracy.

This may require specialists to follow up with applicants a number of times.

Training will last 7 weeks roughly, all in person. Resources may be transitioned to FTE after this training period.

 
Training will last 7 weeks roughly, all in person. Resources may be transitioned to FTE after this training period.

- Resource MUST be able to start on 7/27/2026 (expedited onboarding is required). They must be comfortable working onsite as position is 100% on site

- In the event the contractor is converted to a full-time employee, the total conversion fee payable is capped at a maximum of $2,000. 

• Tentative start date will be dependent upon interviews conducted, onboarding completed, and the state agency issuing a PO.

• HireRight must be used for Background Checks and Drug Screenings

Local Only Candidates - Resumes must specify the current location of the candidate, all those who do not state current location will not be considered. - AS A REMINDER - Candidates must be local at time of submission, and available for in person interviews within 1 week of the posting close date. Candidates must also be able to start within 2 weeks of an offer being made.