Digital Account Manager

Overview

At RPM, we’re in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today.

Purpose Statement: To build and elevate a powerful, consistent brand while delivering best-in-class marketing services and property marketing strategies. We drive performance by shaping a unified brand identity, equipping our teams and clients with scalable, creative solutions, and tailoring strategies to maximize visibility, engagement, and results. Through collaboration and innovation, we act as stewards of the RPM Living brand, ensuring our efforts not only reflect our brand at its best but also directly contribute to the success of every community we serve.

Position Summary

A Digital Account Manager is responsible for managing and growing relationships with clients, leading cross-functional teams to deliver successful marketing campaigns, and achieving targets.

Responsibilities

• Develop and maintain strong relationships with key clients, acting as the primary point of contact for all account-related matters.
• Collaborate with internal teams, such as creative, strategy, and production, to ensure that client's needs and goals are met.
• Prepare and present proposals, order forms, and reports to clients, and lead client meetings and presentations.
• Keep ahead of industry trends, competitor activities, and market changes to ensure that the client stays ahead of the curve.
• Collaborate with the digital team to identify and pursue new business opportunities.
• Achieve targets by effectively managing client budgets and resources.

Education and Experience

• Bachelor's degree in Marketing, Business Administration, or a related field.
• At least 2-3 years of proven experience as a Marketing Account Manager, or similar role in a marketing agency.
• Strong understanding of marketing principles and strategies.
• Excellent communication, interpersonal, and leadership skills.
• Strong project management skills, with the ability to work on multiple projects simultaneously.
• Strong business acumen and ability to analyze data and metrics.
• Experience in the related industry is a plus.

Qualifications

Physical Requirements:

• May be required to sit or stand for extended periods of time
• Must be able to read documents, computer screens and data
• Must be able to hear and understand verbal communications in person and over the phone or computer
• May occasionally be required to lift or carry items such as files or office supplies weighing up to 15 pounds
• Must be able to operate a computer, keyboard, mouse and other office equipment

Work Environment:

• This is a hybrid role, requiring the associate to work in our Austin or Phoenix office 3 days per week.
• The office is an open setting which may include bright lights, constant noises and distractions. 

Company Information

Join RPM Living and experience exceptional benefits designed to enhance your life.

• Weekly pay for all associates working onsite at an apartment community
• Comprehensive healthcare coverage available for all full-time, regular associates 
• Employer-paid employee assistance, mental health, and wellness programs
• Ancillary benefits including critical illness, hospital indemnity, and accident insurance
• 401(k) with robust company match 
• Opportunities for professional development, career growth, and role-based learning plans
• Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
• Paid time off plus floating holidays and volunteer days
• Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)

Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires. A valid driver’s license is preferred; candidates without a license will be provided a liability waiver.

RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.

RPM Living is an Equal Opportunity Employer.

If you need assistance to fully participate in our application or interview process, please reach out through our website here and select "Careers" in the "Choose a Topic" dropdown menu.