Full-time Housekeeping Supervisor- AC Biltmore

Schulte Hospitality Group is seeking a dynamic, service-oriented Housekeeping Supervisor to join our team at the AC Phoenix Biltmore! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!

 

What's in it for you? When you join SHG you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:

 

Work Today, Get Paid today, with Daily Pay!

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!

Multiple Health Insurance and Life Insurance options

401k Plan + Company Match

Paid Parental Leave

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!

 

Our Company: Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

 

JOB DUTIES AND RESPONSIBILITIES

• Inspects all assigned suites and public areas to ensure furnishings, equipment, linens, etc. are clean and in good repair. 
• Ensure that all associates have proper supplies, equipment and uniform including nametag, gloves and goggles. 
• Train associates on safety standards and enforce those standards on a consistent basis. Identify associates engaging in unsafe behaviors and retrain them appropriately. Complete accident investigations and take steps to prevent future accidents. 
• Performs all housekeeping duties necessary, including making beds, vacuuming and cleaning. 
• Verifies and updates status of discrepant rooms throughout the shift. 
• Randomly selects assigned rooms to ensure cleanliness. 
• Perform opening and closing shift duties. 
• Notifies GM and/or Chief Engineer of maintenance repairs necessary. 
• Monitor cleanliness of hotel including parking lot and exterior entrances. 
• Acts as Manager on Duty when required. 
• Available to work nights, weekends, and holidays as necessary. 
• Perform various other duties as assigned to meet business objectives 

 

EDUCATION AND EXPERIENCE

• Minimum of two (2) years in leadership Housekeeping position 
• Minimum of High School education, post-high school education preferred 

 

KNOWLEDGE, SKILLS AND ABILITIES

• Basic computer skills 
• Ability to communicate effectively verbally and in writing 
• Ability to exceed expectations of guests and team members 
• Excellent time management skills 

 

 

*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy Specific compensation and benefit details will be discussed during the interview process.

 

*Schulte Hospitality Group is an Equal Opportunity Employer.